Administrative Professional

One Hour Heating & Air Conditioning is seeking a reliable and detail-oriented Administrative Assistant to join our expanding team in Cookeville. The ideal candidate will play a key role in ensuring the smooth and efficient operation of our office, providing essential administrative support across a variety of functions. This role is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys handling a variety of tasks.

Responsibilities

• Maintain accurate and organized records, files, and documentation
• Process invoices, payments, and other critical administrative paperwork
• Provide customer service support and address inquiries
• Assist with data entry and updating company databases
• Support office staff with general administrative tasks as needed

• Exceptional organizational skills and keen attention to detail
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Positive, can-do attitude with strong customer service skills
• Ability to multitask, prioritize effectively, and work both independently and collaboratively in a fast-paced environment
• Proven adaptability and a strong history of flexibility in adjusting to changing responsibilities to meet objectives

Nice to Have (not required)

• Experience in the HVAC, home services, or service industry
• Previous administrative or office experience
• Experience working with CRM software and customer service platforms like Successware21

Benefits

• Paid time off (PTO)
• Paid day off on your birthday and company anniversary
• 401 K Retirement Plan with company match
• Health, Dental, Vision, and Life Insurance

If you are an organized and motivated individual looking for a full-time administrative role, we encourage you to apply today!