Administrative Receptionist

Our Organization:

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

How You'll Make a Difference:

The receptionist will sit at the building front desk and assist anyone entering the premises and will direct incoming traffic to the proper department. The receptionist will as as administrative support. The receptionist is expected to perform the duties while maintaining the highest level of professionalism and customer service when communicating with internal and external groups.

Essential Duties and Responsibilities:

Welcome in-person visitors by greeting them and notifying staff when their guests have arrived
Answer inbound calls and transfer to the appropriate party, check and forward voicemails
Direct all visitors to the appropriate departments with clear instructions
Maintain security by following procedures, maintaining a logbook, and issuing visitor badges
Maintain a safe and clean reception area by complying with procedures, rules, and regulations
Ensure that all door codes are not provided to any outside entities
Receive and log all deliveries from UPS, FedEx, USPS, etc
Process and scan mail as directed by Supervisor
Assist in projects for departments requiring administrative support
Act as back-up to the Sr. EA for designated tasks and duties when out of the office or otherwise unavailable
Report to work timely for scheduled shift
Other duties as assigned
Qualifications and Skills:

Associates degree preferred or relevant equivalent experience
Previous experience in customer service, provider relations, medical office work preferred
Ability to maintain confidentiality
Maintain a strong commitment to positively representing the company
Customer service experience
Administrative experience
Benefits:

Employer-paid Medical premiums at no cost to you
Employer-paid Dental premiums at no cost to you
Employer-paid Vision premiums at no cost to you
Employer-paid Short-Term Disability premiums at no cost to you
Employer-paid Life Insurance premiums at no cost to you
Employer matching 401(k)
15 days annual combined sick/vacation and 9 days of holiday during your first year
Your Birthday off!

Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.

Arkos Health EEO Statement

All Arkos Health divisions are Equal Opportunity Employers. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected under federal, state or local laws.

Arkos Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health