Administrative Services Manager (Hybrid)

SUMMARY OF POSITION 
The Administrative Services Manager leads ALCO’s Administrative Services function, providing strategic oversight and hands-on leadership for core corporate administration, legal entity management, and systems support. Reporting to the Director of Human Resources, this role directly supervises Administrative Specialists, assigns and prioritizes work, oversees performance and professional development, and ensures administrative operations support ALCO’s growth, compliance, and acquisitions strategy. This position brings specialized expertise in legal documentation and entity management, allowing the organization to centralize and professionalize work historically handled by external legal and accounting partners. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES 

Team Leadership and Management 

• Directly supervise Administrative Specialists, including work assignment, performance management, coaching, and professional development. 
• Establish clear workflows, accountability structures, and service standards across the Administrative Services team. 
• Ensure consistent coverage and support for corporate office and field operations. 

Corporate Administration and Systems Support 

• Oversee corporate administrative systems and centralized information management. 
• Maintain and continuously improve administrative processes, procedures, and documentation. 
• Ensure effective coordination with Talent, Systems, Growth, Operations, and executive leadership. 

Legal Entity and Documentation Management 

• Prepare, organize, and manage documents, contracts, and corporate records. 
• Maintain corporate entities as needed, including LLCs, partnerships, and related filings. 
• Prepare annual reports for various corporate entities. 
• Track and maintain corporate governance documents, resolutions, operating agreements, and compliance records. 
• Prepare and manage promissory notes and other internal financial documentation in coordination with Finance and external advisors. 
• Support corporate tax return preparation through document organization, tracking, and coordination with CPAs and legal counsel. 

Acquisitions and Development Support 

• Provide administrative and document support for property acquisitions, dispositions, refinancings, and development activities. 
• Coordinate entity setup, documentation, and tracking related to new acquisitions. 
• Maintain organized records to support due diligence, audits, and regulatory review. 
• Coordinate creation and distribution of closing binders for all transactions 

Compliance and External Coordination 

• Liaise with regulatory agencies, state licensing authorities, and external partners as needed. 
• Coordinate the distribution of annual audits and tax return documents to investors. 
• Track licenses, registrations, and required filings to ensure timely renewal and compliance. 
• Maintain strict confidentiality when handling sensitive corporate, legal, and financial information. 

Operational Support and Special Projects 

• Participate in special corporate projects, system improvements, and cross-functional initiatives. 
• Provide limited building or office support as needed in coordination with leadership. 

WORK ENVIRONMENT 

This role operates in a fast-paced corporate environment, supporting multiple departments and business functions. The Administrative Services Manager balances competing priorities, manages confidential information, and collaborates closely with executive leadership, Finance, Legal, and Operations. Work is primarily office-based in Memphis, TN, with occasional flexibility required to meet organizational needs. 

KNOWLEDGE & SKILL REQUIREMENTS 

Education and Background 

• Associate degree required; bachelor’s degree preferred. 
• Paralegal training or equivalent legal-administrative experience a plus  

Experience 

• Minimum 5–7 years of progressive administrative or operations experience. 
• Prior people management experience required. 
• Demonstrated experience with document preparation, corporate entities, or regulatory filings strongly preferred. 

Skills and Competencies 

• Strong understanding of corporate records, documentation, and filings 
• High attention to detail with the ability to manage complex records and timelines. 
• Ability to prioritize, delegate, and lead effectively in a changing environment. 
• Strong written and verbal communication skills. 
• High discretion and integrity when handling confidential information. 
• Proficiency with Microsoft Office and enterprise administrative systems. 

Work Environment
This role follows a hybrid work model. Employees are required to work onsite Monday, Tuesday, and Wednesday. Remote work is available on Thursday and Friday in alignment with departmental expectations and operational needs.

Compensation & Benefits
The salary range for this position is $85,000 – $95,000 annually. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations where applicable, and internal equity.

In addition to base pay, eligible team members may participate in performance-based incentives where applicable.

ALCO offers a comprehensive benefits package that includes medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.

Pre-Employment Requirements:

All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.