Administrative Specialist 2 - Visitors Services Administrative Coordinator

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Welcome to the Oregon Department of Forestry

Our Mission – To protect and promote resilient forests that benefit all Oregonians.

The Benefits of Joining Our Team

Work/life balance, 11 paid holidays a year, flexible work schedules, competitive benefits packages and so much more. Great Benefits Package - watch this video here

You’ll be part of the ODF team that serves our fellow Oregonians relying on regulation and protection of both public and private forest land in our great state of Oregon!​ Click here.

What we are looking for:

As the AS2 you will assist the Tillamook Forest Center (TFC) Director in the on-going daily operations and strategic direction of the Visitors Services area, the Center Gift Shop, and provide recommendations on the overall operations using data and analysis regarding trends and knowledge of laws, rules, policies and procedures as they pertain to mission critical work of the Agency. This position requires working at the Tillamook Forest Center with a Wednesday – Sunday schedule from March – November from 8 am – 4:30 pm and 9 am – 5:30 pm during the summer. An alternate schedule is available December – February.

Duties Include:

• Provide frontline information and assistance to visitors to the Tillamook Forest Center including the broader Agency’s mission and goals.
• Interpret complex regulatory guidelines around active forest management, recreation management, fire prevention and resource protection.
• Fee collection, cash handling and credit card sales, and state purchasing and procurement processes.
• Verify time code entries in Workday, processing limited personnel actions related to new hire paperwork and onboarding tasks, vendor service contracting, and purchasing.
• Assist TFC Director with budget tracking and planning.
• Provide functional administrative support to the State Forests Trust of Oregon (SFTO).
• Use MS Office Suite, including Word, Excel, and payroll software.
• Works in a team environment requiring cooperative interactions among employees.
• Responsible for serving as a lead for volunteers and working closely with the Visitor Services Specialist

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Minimum Qualifications:

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.

OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.

OR

An equivalent combination of education and experience.

Note: Driver’s License Check - This position requires the operation of a state vehicle for the purpose of conducting official State business. If your license is from outside Oregon, you must submit at least a three-year court/DMV printout.  If you have an Oregon driver’s license, a record check will be conducted on the top candidate to ensure a valid license and acceptable driving record.

Note: Required to submit information to Oregon State Police for an offender record check.

​Desired Skills:

• Must hold certificate as a Certified Interpretive Host (CIH) or obtain within one year.
• Skill in communicating with people from diverse viewpoints to resolve issues and explain rules.
• Requires technical knowledge of agency rules and processes to assist the public.
• Superior customer service skills—resolving issues and complaints, problem-solving with visitors and vendors.
• Merchandising, retail experience (including product ordering and pricing)
• Meets deadlines.
• Attention to detail.
• Strong writing skills, reading comprehension, ability to learn and remember..
• First Aid/CPR certificates (recommended but not required).

How to Apply:

• Please ensure the work history in your applicant profile is up to date.
• Current State of Oregon employees – You must apply through your employee Workday account.
• Cover letter and resume are both required - Failure to submit the required cover letter or resume will remove your application from consideration.
• Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The State of Oregon does not request or require your age, date of birth, attendance, or graduation dates from an educational institution during the application process. 

Additional Details:

• This recruitment may be used to fill future vacancies as they occur. This position is represented by the Service Employees International Union (SEIU).
• For questions about this position, please contact Hiring Manager: [email protected] 
• Oregon Department of Forestry does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. 
• Veterans - Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. After you have applied you will be sent a task in your Workday account to provide your veteran documentation at that time. For further information, please see the following website: Veterans Resources.
• Relocation assistance may be available per agency policy 40.055.10 for current or recalled employees or 40.055.20 for new employees. Please discuss details with the hiring manager during the recruitment process. 
• If you have questions about the job announcement, or need an alternate format to apply, please contact: [email protected] 

ODF is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, sexual orientation, or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices.