Administrative Specialist (Enrollment Management & Student Affairs)

We are seeking an Administrative Specialist who will provide varied administrative support ranging from standard to complex for an individual, group, and/or unit requiring high level expertise and independent decision making. Works on administrative assignments that require research, initiative, independent discretion, and specialized knowledge and abilities. Leads or assists with ad-hoc or recurring projects. Responsibilities require significant collaboration and coordination with others within and outside of the unit and extensive knowledge of the organization.

Specific Duties & Responsibilities

• Independently manage complex calendars and meeting schedules based on an understanding of shifting priorities.
• Provide preparation for meetings, presentations, and discussions by gathering critical details to facilitate timely responses and task management.
• Support staff management and team meetings and provide follow-up on action items.
• Anticipate departmental needs by prioritizing incoming work to ensure timely and effective resolution and following up with deadlines, drafts, reminders.
• Lead or significantly contribute to recurring or ad-hoc projects, including providing support or guidance to other staff.
• Assist with planning and conduct of events as needed.
• Perform general office management necessary for efficient operations. e.g. assisting with space issues, room reservation requests, technology needs, etc.
• Ensure timely processing and submission of travel reimbursements, online payments, purchase orders, and non-employee expense reimbursements.
• Locate and compile information to format and produce reports, graphs, tables, records, and other sources of information.
• Responsible for answering questions, providing guidance, and disseminating information.
• Interpret and communicate operating policies.
• Proactively identify and assist with the resolution of administrative problems.
• Maintain high-level knowledge of the informal and formal department goals, standards, policies, and procedures including familiarity with other departments in the school/division.
• Other duties as assigned.

In addition to the duties described above

Outreach & Mission Advocacy

• Help to support the SON Student Affairs Diversity, Inclusion, and Equity (DEI) initiatives.
• Represent Student Affairs at University and SON events.
• Prepare presentation slides and communication.

Program Development & Event Planning

• Assist in the developing, planning, and coordinating of Student Affairs events by developing marketing materials, setting up RSVP forms, and promoting the events. This key position will also develop Microsoft Forms assessments on the events’ effectiveness (e.g., student attendance, engagement, etc.).
• Engage fully in the preparations for, and hosting of, monthly Student Affairs programs: the Student Involvement Fair, Orientation, Peer Navigator Program events, SON Student Organizations/Hopkins Groups Trainings, and any Student Affairs initiatives.
• Support orientation programs for entering students; assists in registration process, scheduling of events, and development of marketing materials, and other related student services.

Process Management

• Checks the Student Affairs general email inbox daily and answers student's questions.
• Writes, maintains, and shares SON Standard Operating Procedures for Student Affairs programs and policies; develops student staff handbook for the Student Affairs office.

Student Organization Support

• Assist in transitioning the student organizations to the Hopkins Groups and Live25 platforms; registers new student organizations and reviews and monitors requests; updates student leader information and communicates with student groups within the Hopkins Groups platform.
• Reviews, approves, and orders all supply and catering orders for student organizations.
• Help to confirm reservations for student organizations using Live25 software and EzCater
• Developing, planning, and execution the Student Organization Leadership In-Service Meetings, Annual Leadership Retreat, and End of Year Student Organization Awards Dinner

On call or non-standard work hour requirements

• Applicant must have flexibility for evening and weekend programming/events.

• Bachelor's Degree.
• Four years of progressively responsible administrative experience, with experience working on special projects and assignments.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Technical Qualifications & Specialized Certifications

• Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.

Technical Skills & Expected Level of Proficiency

• Calendar Management - Advanced
• Financial Administration - Advanced
• Interpersonal Skills - Advanced
• Meeting Coordination - Advanced
• Office Procedures - Advanced
• Oral and Written Communications - Advanced
• Organizational Skills - Advanced
• Report Writing - Intermediate

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Administrative Specialist  
Role/Level/Range: ATP/03/PC  
Starting Salary Range: $28.27 - $49.62 HRLY ($38,444 targeted; Commensurate w/exp.) 
Employee group: Limited 
Schedule: Monday - Friday (Hours vary and occasionally will include evening and weekend programming/events) 
FLSA Status: Exempt 
Location: School of Nursing  
Department name: Enrollment Management & Student Affairs  
Personnel area: School of Nursing