Administrative Specialist, Full- Time

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Administrative Specialist, Full-time 

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, hours vary between 9:00 am-6:00 pm 

WHAT A TYPICAL DAY LOOKS LIKE:

• Greet patients professionally and courteously, both in person and on the phone 


• Process customer billing transactions accurately and in a timely manner


• Review, verify, and process refund requests in accordance with company policies


• Maintain and update billing records, invoices, and account information


• Communicate with customers regarding billing inquiries, discrepancies, and refunds


• Coordinate with internal departments to resolve billing issues


• Prepare reports related to billing and refunds as needed


• Ensure compliance with company procedures and financial regulations


• Provide general administrative support as required
  


• Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 


• Support management team with all other assigned tasks 


• Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:

• Solid, concise verbal and written communication skills 


• Exhibits composure in busy, fast paced environment


• Possess exceptional typing skills with speed and accuracy 


• Organized, with high level of coordination for multiple tasks  


• Work effectively with cross-function teams to achieve shared objectives 


• Adaptable to adjustments in project requirements and unexpected changes
  


• Flexibility to adapt quickly to any disruptions or changes in the day 


• Ability to be resourceful and take initiative making independent decisions when issues arise


• Multitasking and time management skills, with ability to prioritize tasks 

EDUCATION, EXPERIENCE & REQUIREMENTS:      

• Associates degree (or equivalent) in relevant field, preferred


• Proven success in business setting, working with all levels of management
  


• Relevant prior experience favored working in medical/office setting


• Prior data entry/word processing experience


• Proficiency in Microsoft Office Suites (emphasis on Word, Excel)
  

BENEFITS & TOTAL REWARDS:

Company paid time off and medical insurance:

• Paid time off, Vacation, plus 6 designated Holidays


• Comprehensive Medical Insurance with multiple plan options and employer premium cost-sharing

Employees have access to a selection of ancillary benefits to customize their coverage through employee-paid options: 

• Dental Insurance


• Vision Insurance


• Life Insurance and AD&D


• Short and Long Term Disability Insurance


• Critical Illness Insurance


• Accident Insurance


• 401(k) with 4% company match, when eligible

Additional Perks:

• Paid on-site training    


• Annual uniform allowance


• Competitive pay and growth opportunities


• Quarterly appreciation breakfast/ lunches
  

Bright Light Medical Imaging is impacted by the use of Artificial Intelligence (AI) for recruiting from vendors such as Indeed, Glassdoor, Zip Recruiter and LinkedIn as a result of these vendor’s presentation of received resumes in their portal. All employment interviewing and hiring decisions are made by our employees. For questions contact our recruiting team at [email protected]