Administrative Specialist / Patient Service Representative

FULL-TIME POSITION AVAILABLE IMMEDIATELY!

About Child'sPlay Therapy Centers:

The mission of Child’sPlay Therapy Center is to provide the highest quality pediatric therapy services in an environment that is compassionate, respectful, and supportive to our clients and their families, enabling each child to reach their full potential.

About Cicero Therapies:

Cicero Therapies is a mission driven network of pediatric therapy practices and public benefit LLC offering exceptional speech pathology, occupational therapy, autism services, and mental health services in the Midwestern, Southern, and Eastern United States. Our mission is to get top quality care to more clients and patients, while creating an exceptional environment for clinicians. We provide management and financial resources to support growing pediatric therapy clinics, and to expand access to client and patient care.

Learn more about us at www.cicerotherapies.com.

Job Overview:

We are seeking a friendly and professional Front Desk Administrative Specialist to join our team. This role involves working at our Chelsea location. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a welcoming demeanor, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

• Greet and welcome clients with a warm and friendly attitude
• Check-in and check-out client efficiently and accurately
• Answer phone calls and respond to new client inquiries in a timely manner
• Support all client and therapist scheduling request
• Support client/family suggestions or concerns with professionalism and empathy
• Maintain a clean and organized working area
• Process payments and maintain accurate records

Join our team as an Administrative Specialist and enjoy the following benefits:

• Competitive pay based on experience
• Opportunities for career advancement within the healthcare industry
• A supportive work environment with a collaborative team

If you are enthusiastic about providing exceptional customer service and have the skills required for this position, we encourage you to apply. We look forward to reviewing your application!

Experience:

• Previous experience as a front desk specialist, administrative specialist, or a similar healthcare role is preferred
• Familiarity with medical receptionist duties is a plus
• Excellent phone etiquette and strong communication skills
• Ability to transcribe messages accurately
• Proficient in using Microsoft Office or similar office software
• Strong organizational skills with the ability to multitask effectively
• Experience in office management or administrative support is beneficial