Administrative Support

Lorain County Public Health is seeking to hire a full-time Administrative Support in the Administrative Services Division with a focus on front desk and billing. The typical workday is Monday – Friday 8:00 am to 4:30 pm with evenings and weekends as needed. 

FUNCTION

Under general supervision of the Administrative Services Supervisor, assist the public; process financial or fee statements, calculations, and balance functions; organize data and files; control inventory; answer telephone system; perform data entry and typing; and create/modify spreadsheets. Perform other related duties as required or upon directive in an emergency.

JOB DUTIES

1. Give courteous, prompt attention to persons seeking assistance in the agency; answer questions and provide information.


2. Collect monies and issue receipts; may certify the accuracy of documents by notarizing.


3. Process monies, billings, etc.; verify the accuracy of the total; prepare concise and meaningful reports.


4. Answer agency telephone system and greet/direct the public; provide excellent customer service; schedule appointments.


5. Manage and update databases, spreadsheets, and electronic medical records systems.


6. Sort items alphabetically, numerically, or by subject matter; maintain updated records and complete routine forms.


7. Communicate information both in writing and verbally in a clear and concise manner with staff, public, and external partners.


8. Perform precise administrative support duties requiring some independent judgment; process data and specific statistical information for reports and special applications.  Work collaboratively on team projects as necessary.


9. Maintain confidentiality and secure handling of sensitive data.


10. Medical billing; manage insurance communications and collaborate with billing partners.


11. Other duties as assigned.

MAJOR WORK CHARACTERISTICS

Ability to be extremely detail-oriented; have proficient keyboard skills; work comfortably with Microsoft Office and Google Suite; experience with electronic medical records is preferred; communicate effectively in writing and verbally (bilingual in Spanish is helpful); remain calm in a fast-paced environment; be a team player; read and write clearly and accurately. Prior office experience preferred.

PHYSICAL REQUIREMENTS & UNUSUAL WORKING CONDITIONS
Be able to lift objects of weight up to twenty-five (25) pounds. This position is office-based at LCPH and may require travel across Lorain County. Must be able to sit and stand for long periods and bend and stretch as needed throughout the work day.

REQUIRED

Possession of a high school diploma or equivalent. Possession of a valid Ohio driver’s license with ongoing proof of auto insurance and be able to travel with reliable transportation.

COMPENSATION
$16.87-$21.54/hour plus excellent benefits package which includes medical, vision, dental, and life insurance plus paid vacation, personal leave, holidays, and sick leave.

Equal Opportunity Employer M/F