Administrative Support (Call Center) - Staten Island, NY - Full Time - Days - In Person - Onsite

Administrative Support (Call Center) - Staten Island Multispecialty - Full Time - Days - In Person - ONSITE

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit.

• Answers telephone, screens callers, relay messages and greets visitors.
• Opens, sorts and prioritizes mail. Picks up and delivers materials as required.
• Maintains records through filing, retrieval, retention, storage, coding, updating and destruction.
• Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed.
• May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission.
• Makes travel, accommodation and/or transportation arrangements.
• Schedules and maintains calendar for meetings and/or appointments.
• Responds to inquiries for information according to established policies. Delete Item From List
• Gathers, assembles and categorizes data for general information purposes and special reports.
• May process check requests and expense reimbursements.
• Performs other related duties as necessary.

Education Requirements   

?    HS/GED required; some college preferred

Experience Requirements  

?    2 years? experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality.

Computer Skills 

?    MS Office Suite: Intermediate

?    Other: Epic and IDX or other EHR

Non-Bargaining Unit, M82 - Hicksville Overhead OFFS - MSH, Mount Sinai Hospital