Administrative Support for Premium Audit Center - Immediate Start

Summary
Main job function will be to make audit assignments, triage completed work and obtain new line contact information and update applicable systems, proprietary system and use of the internet.

Job Responsibilities
Obtain newline contact information and update applicable systems (ex.-Premium Audit Systems-Proprietary and will be taught to candidate)
Audit assignments and back-office support through daily/monthly low complexity tasks
Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB (Work Comp Rating Insurance Bureau) Inspection reports for audit staff or communication to audit vendor.
Work order creation
Administration of various email boxes supporting line of business underwriting, field auditors, vendors or review staff
Based on provided information, Triage completed work to ensure proper routing and updating applicable systems with received dates
Monthly self-reporting of applicable performance metrics, which may include production, time & attendance.
Update and maintain all manual vendor, line of business and other miscellaneous reporting requirements
Validation of vendor invoices against assignments

Skills
No Phone support or experience needed in this role

Accountability
Proactively seeks guidance and clarification
Takes responsibility for acquiring and developing job related knowledge
Effectively prioritizes work and delivers accurate results
Makes decisions with minimal supervision
Customer Focus
With guidance, demonstrates an understanding of customer needs and expectations
Displays responsibility for customer issues from beginning to resolution
Teamwork
Takes action to achieve team goals
Coordinates own work efforts with others

Education and Experience
0-2 years business or customer service experience
High school degree or equivalent required.
Computer Experience required-must be able to work in Excel on spreadsheets (basic experience needed)
Insurance, Premium Audit, Work Comp and/or General Liability background would be preferred