Administrative Support Specialist

Description

Who We Are:

Berkshire Systems Group, Inc. is recognized as one of the Best Places to Work in PA for 2022, 2023 & 2024, with over 40 years of experience as a leading systems integration company. We specialize in advancing state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

 Administrative Support Specialist:

We are seeking a motivated and detail-oriented Administrative Support Specialist to join our team! The ideal candidate will be responsible for providing general administrative support, including answering phones, greeting guests, and assisting with payroll tasks, specifically focusing on prevailing wage payroll. Additionally, this position will offer support to the sales team by handling client inquiries and assisting with takeoffs. The position will be a key team member in ensuring smooth office operations and client satisfaction.

Who You Are:

You are a highly organized, proactive, and detail-oriented individual with a passion for providing exceptional administrative support. With excellent communication skills, you enjoy helping others, whether it's answering phone calls, greeting guests, or assisting your team with key tasks. Your positive attitude and ability to work both independently and collaboratively make you a valuable asset to any team!

What You Bring:

• High school diploma or equivalent
• Minimum of 2 years of experience in an administrative support or office assistant role.
• Experience with payroll processing-a must! Prevailing wage payroll is a strong plus!
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work effectively in a team environment and handle sensitive information with discretion.
• Ability to manage time effectively and prioritize tasks.

Requirements

Key Responsibilities:

Administrative Support:

• Answer and direct incoming phone calls, providing exceptional customer service.
• Greet and assist guests, ensuring a welcoming and professional environment.
• Maintain office supplies and ensure all necessary materials are available for team members.
• Perform general clerical tasks, including data entry, filing, and document organization.
• Assist with scheduling meetings and managing calendars as needed.

Payroll Support:

• Provide backup support for the payroll process, specifically handling aspects of prevailing wage payroll.
• Ensure accuracy and timely processing of payroll data in compliance with relevant regulations and company policies.
• Assist in maintaining employee records and ensuring all payroll documentation is complete and up to date.
• Respond to payroll-related inquiries from employees and management.

Sales Team Support:

• Assist the sales team by fielding client inquiries via phone and email, providing timely and accurate information.
• Help prepare materials and documents for client presentations and meetings.
• Support takeoff preparation for bids and proposals, working closely with the sales team to ensure accurate measurements and estimates.
• Assist with follow-up communication with clients to ensure a high level of customer service.

Work Environment:

• Full-time position

Compensation:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.