Administrative Support Specialist

Salary :

$38,000 - 40,000 yearly

Company : Kmrg, Llc

Job Type : Full Time

Bossier City, La

Number of Applicants

000+

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Job Description - Administrative Support Specialist

ROLE
We are seeking an experienced Administrative Support Specialist to support the Military and Family Readiness Center (M&FRC) at Barksdale Air Force Base in Louisiana (LA). Your responsibilities will focus on providing administrative and data support to ensure accurate tracking of Transition Assistance Program (TAP) participation, timely updates to client records, and regular coordination with M&FRC staff, transitioning service members, and program facilitators in a secure federal environment.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES
I. Data System Tasks

Create and update Transition Assistance Program (TAP) workshop records in the Air Force Family Integrated Results and Statistical Tracking (AFFIRST) system
Record attendance in AFFIRST following each Pre-Separation Briefing, Transition Assistance Workshop, Veterans' Benefits Briefing, Capstone session, and two-day Goals, Plans, Success (GPS) Track
Complete Department of Defense Form 2648 (DD Form 2648) checklist updates in the milConnect system after each major Transition Assistance Program (TAP) activity
Maintain accountability statistics and daily tracking logs in AFFIRST
Update client data in the virtual Military Personnel Flight (vMPF) system after services are provided
Navigate internet-based databases relevant to TAP and client recordkeeping

II. Client Interaction Support

Contact TAP workshop participants by phone and email to confirm attendance
Schedule clients for upcoming TAP classes or workshops using internal systems
Communicate clearly and professionally with staff or clients, both orally and in writing
Collaborate with diverse populations using tact, courtesy, and cultural awareness
Assist front desk operations, phone coverage, or calendar management in rotation with Military and Family Readiness Center (M&FRC) staff
Organize work, meet deadlines, and manage administrative responsibilities independently
Maintain a clean, secure, and compliant workspace per Privacy Act standards

III. Workshop Preparation

Prepare classroom space for scheduled TAP-related events
Issue and retrieve government-furnished laptops for classroom use under TAP manager supervision
Provide and manage daily sign-up sheets for TAP classes or seminars
Track informal visits or client calls in AFFIRST as part of workshop or service reporting

IV. Computer-Based Responsibilities

Operate Microsoft Office applications or related tools (e.g., Word, Excel, Outlook, etc.)
Apply knowledge of office automation software to produce emails, spreadsheets, reports, or graphs
Type accurately and work with standard office equipment to complete documents or respond to inquiries

KNOWLEDGE & SKILLS

Knowledge of military protocol, support group organizations, and understanding of family systems in a military setting
Ability to work effectively with diverse groups
Ability to plan, organize, and meet deadlines
Ability to type and use various office equipment
Strong communication skills; must be able to read, write, speak, and understand English

BACKGROUND

At least six (6) months of professional data entry experience required
Experience and proficiency using Microsoft computer software applications required
Experience and proficiency navigating internet-based databases required
Experience using office automation software to create or manage documents (e.g, emails, spreadsheets, reports, databases) required
Experience with military family systems, basic military protocol, and support networks preferred
Experience working in a social service environment preferred

EDUCATION

Undergraduate degree preferred

LOCATION

Bossier City, LA 71110

TELEWORK

Not eligible for telework

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

U.S. Air Force

TRAVEL

Travel is not required

WORK HOURS

40 hours
8 hours a day
5 days a week

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

RELOCATION

Not eligible for relocation benefits

******************

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Administrative Support Specialist

Job Description - Administrative Support Specialist

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