Administrative Support Specialist

Description

Job Summary

Our Admin Support Specialist works under the supervision of our Marketing Manager and is responsible for day-to-day tasks, such as email campaigns, signage creation, data entry and event planning. This individual will provide support to the administration department by contributing to the development and implementation of campaigns and collateral with the goal of increasing gross store sales.

About Concord Food Cooperative

Concord Food Co-op is a natural foods grocery store, bakery, and café with locations in Concord, NH and New London, NH. A pillar of Main St., the Co-op strives to support and enhance the New Hampshire community by only stocking ethically-sourced natural foods and through positive cooperative action in-store and in the community.  

Essential Job Duties

• Update website regularly, including creation of new pages and content  
• Create posters, signage and stickers in Adobe or other design software for various departments 
• Assist in managing the marketing calendar, including social media posting and content creation 
• Be responsive to social media audience feedback and questions 
• Help plan, set up, organize, and work Co-op events 
• Assist in development of company brand and outward facing materials 
• Manage Co-op class schedule and advertise across various platforms  
• Work with local businesses and organizations to create partnerships and joint events 
• Accurate entry of data into the POS system 
• Assist in monthly sale changeovers  
• Audits shelf pricing and price label data for accuracy 
• Covers basic Marketing and Data Integrity manager duties in their absence 

Essential Skills

• Excellent customer service skills for both internal and external customers. 
• Advanced computer skills and knowledge.  
• Strong attention to detail and creativity with a focus on design, brand consistency, writing and editing. 
• Ability to take direction and work independently and sometimes under deadline pressure. 
• Excellent communication, time management and organizational skills. 

Requirements

Essential Mental & Physical Requirements

• Works with guidance from Administration Department   
• Performs a variety of tasks independently as dictated by Administration department 
• Relates information to diverse individuals both orally and in writing 
• Must have good analytical ability  
• Working on computer 95% of the time 
• Prolonged periods of sitting, standing, bending, reaching, walking. 

Experience and Educational Requirements

• Degree or certificate in Marketing, Communications, Graphic Arts or related field is preferred, or 1-3 years of experience in a communications or marketing role. 
• Skilled in Adobe (with an emphasis in InDesign and Illustrator) or other design software. 
• Experience using social media platforms and applications (Canva, Facebook, Instagram, Constant Contact, Eventbrite, Survey Monkey, Hootsuite, YouTube, TikTok) 
• Working knowledge of Microsoft Office (Word, Publisher, Excel, Outlook) 

Other Qualifications

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA & other federal, state & local standards - including meeting qualitative and/or quantitative productivity standards  
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA & other federal, state and local standards  
• Compliance with all personnel policies 

Important Disclaimer Notice

The job duties, elements and responsibilities, skills, functions, experience, educational factors, requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op does reserve the right to revise this job description at any time and require employees to perform other job duties as assigned.