Administrative Support Specialist

Fred Astaire Dance Studios – Arizona/Nevada, the regional HQ is expanding, and we are seeking a detail-oriented Administrative Support Specialist to support our Operations Department (Franchising, Compliance & Events). This role blends administrative support, customer communication, and event logistics. You’ll work remotely most of the time, but you will also be an integral part of our on-site event team which will require attendance at 13-14 events per year which includes weekends.

This opportunity is ideal for a team-oriented individual who thrives in a collaborative environment, demonstrating a strong sense of responsibility and a servant-hearted approach to work. This person excels in focusing on the specifics, ensuring the accuracy, correctness, and thorough completion of each task. With a respect for rules and structure, they value order and are committed to delivering results with precision and clarity.

Factual and analytical by nature, the ideal candidate makes decisions based on knowledge and data, approaching every challenge with a methodical, logical mindset. They are self-disciplined and take pride in maintaining consistency and reliability, drawing confidence from their expertise and their ability to execute with care and attention to detail.

A true team player, they appreciate the power of collective collaboration and are driven by a strong desire to contribute to the success of the group. Their ability to focus on clarity of expectations and their commitment to continuous learning ensure that they are always refining their skills and contributing meaningfully to the success of the organization. If you are someone who thrives in a structured environment, values teamwork, and brings an analytical approach to problem-solving, we would love to have you join us.

Excited to make a significant impact and advance your career with us? Begin your journey here at PBM Group. https://go.cultureindex.com/p/07mdbs4ELV8Gnx9

Key Responsibilities:

Administrative Support

• Manage emails, files, databases, and compliance records.
• Handle event registrations, tracking forms, invoices, and reports.
• Prepare event materials (seating charts, vouchers, awards, signage).
• Assist with scheduling, reminders, and vendor coordination.
• Order office & event supplies.
• Process compliance documents and send warnings and notices of non-compliance.

Event Assistance

• Provide on-site event support (~13-14 events/year), including registration, logistics, setup, and teardown.
• Facilitate check-ins, resolve issues, and maintain supply inventory.
• Support the Annual Awards Gala and marketing-related event tasks.

Required Skills & Qualifications:

• 3+ years of administrative experience (preferably in events or operations).
• Strong Microsoft Office & Adobe Acrobat skills (Excel, Word, Outlook, Teams).
• Exceptional organization, accuracy, and time management.
• Ability to multi-task, prioritize, and follow structured processes.
• Comfortable with lifting up to 50 lbs and working flexible hours, including some evenings/weekends.
• Must be Phoenix/Scottsdale-based for in-person events & meetings.

Preferred Qualifications:

• Experience in event planning, franchising, or compliance.
• Familiarity with DocuSign, Dropbox, Asana, or project management tools.

• ·Hybrid work (80-90% remote)
• Paid Time Off
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Life & Disability Insurance
• Flexible Spending Account
• Company Equipment Provided