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Administrative Support Specialist

Job Description - Administrative Support Specialist

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

  

ADMINISTRATIVE SUPPORT SPECIALIST

BOARD OF PARDONS & PAROLE

DEER LODGE, MT

The Montana Board of Pardons and Parole is dedicated to a parole and pardon system focused on public safety, victim concerns, successful inmate reentry, and responsible use of state resources. We rely on evidence‑based strategies, strong collaboration with community and state partners, and professional best practices to promote positive reintegration and risk reduction.

The Administrative Support Specialist is the first point of contact for the Board’s office—helping maintain strong communication, accurate records, and smooth daily operations.

  • Manage incoming phone calls and direct complaints or concerns from offenders, families, justice system partners, and the public to the appropriate staff.

  • Prepare letters, memos, forms, schedules, reports, and other documents using word processing, spreadsheet, database, and presentation software.

  • Maintain data logs in established systems and generate statistical information upon request.

  • Coordinate and schedule meetings; arrange travel for staff as needed Interact daily with offenders, visitors, and others, including individuals who may be agitated or under the influence of substances.


QUALIFICATIONS

The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

  • High School Diploma or equivalent

  • 1-2 years of job-related experience.

Alternative combinations of education and experience will be considered on a case-by-case basis.

BENEFITS

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

APPLICATION INSTRUCTIONS

Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a “Relevant File”. In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to: 

  • Criminal history check

  • Child/patient/offender abuse registries

  • Reference checks

The Department of Corrections participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https\://www.e-verify.gov/.

NOTICES

Prison Rape Elimination Act (PREA) -  Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings.  In secure care facilities possession of tobacco products is prohibited.

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