Administrative Team Lead

Administrative Team Lead

CLASS SUMMARY:

Incumbents coordinate, develop, and implement office procedures, and may act as lead to lower level administrative support staff. Responsibilities may include developing, revising, and implementing office procedures; training employees on office equipment and software; ensuring optimal use of software applications; compiling, tracking, and analyzing data; assigning tasks; monitoring work; and performing the duties of the lower levels.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

1. Act as daily lead to administrative support staff to include: prioritizing and assigning work; conducting performance evaluations; developing policies and procedures; ensuring that employees follow policies and procedures; ensuring staff are trained; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
2. Assesses, develops, revises, and implements office procedures; ensures optimal use of software applications; provides training to lower level employees; responsible for key and lockbox management. 
3. Receives calls from the public and troubleshoots issues related to Residential and Commercial Leasing needs.
4. Prepares, reviews, interprets, compiles, and analyzes a variety of information, data, forms, records, business correspondence, department information, and/or reports; makes recommendations based on findings.
5. Provides complex administrative support which includes preparing meeting agendas and taking formal meeting minutes; preparing meeting space for Company meetings; maintaining departmental data and data entry; determining department software needs; preparing and distributing department documents; and/or performing the duties of lower level staff.
6. Performs other duties of a similar nature or level.

Typical Qualifications

TRAINING AND EXPERIENCE: (positions in this class typically require):

Associate's degree and four years of administrative support experience, including at least two years in a supervisory or management role; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
 

Supplemental Information

LICENSING REQUIREMENTS (positions in this class typically require):

Licensing Requirements:

Some positions may require certification in area of responsibility.

Valid drivers license.
 

KNOWLEDGE (position requirements at entry):

Knowledge of:

• Modern office procedures and equipment;
• Leadership principles;
• Customer service principles;
• Recordkeeping principles;
• Mathematical concepts;
• English language, grammar, and punctuation;
• Report preparation techniques;
• Computers and related software applications.

SKILLS (position requirements at entry)

Skill in:

• Monitoring and evaluating employees;
• Prioritizing and assigning work;
• Compiling and analyzing data;
• Maintaining records and files;
• Preparing meeting agendas and minutes;
• Preparing reports;
• Using proper English, grammar, punctuation, and spelling;
• Using computers and related software applications;
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
 

COMPENSATION AND BENEFITS:

• Salary: $40,000 – $59,000 (based on qualifications)
• Paid Time Off
• Health, Dental, and Vision Insurance
• 401(k) with 4% Match
• Paid Holidays
• Gym Membership