Administrative Technician II - PA Vegetation Management - Washington Service Center

Administrative Technician - Washington, PA

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

All employees who apply for a posted position must notify their supervisors that they have applied.  Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

This is an onsite position located in Washington, PA.

Responsibilities include:

• Demonstrating a solid commitment to all aspects of safety; maintaining a safe workplace for coworkers based upon knowledge of potential hazards and industry regulations/requirements.
• Performing a variety of complex technical administrative assignments requiring initiative, judgment and well-developed knowledge and skills.
• Planning for forestry team events regarding scheduling, reserving facilities, and arranging for lunch and assisting with travel arrangements including use of Concur tool to assist with Hotel and Vehicle rentals occasionally.     
• Providing administrative support for the PA Forestry Manager, Supervisor, and Specialists including assistance working and collaborating with other forestry groups around FE included but not limited to Forestry Program Management and the Oversight Team.  Supporting all team members with routine, day-to-day, and administrative activities
• Maintaining information on relevant internal SharePoint sites; TEAMS channels; and Shared folders 

• Timely and accurate processing of contractor timesheets and invoices in VGMS the timesheet retention system.  Includes working with business services to reconcile order numbers. 

• VGMS: Load rates from purchase orders, update mileage progress, update Contractor Audits, and Outage Information.

• Work in SAP/CREWS, creating PDF reports for staff and closes down CREWS orders with comments, updates info on New Construction 

• Support staff with various administrative tasks such ordering forms, assist with voucher processing, mailings, Customer Account comments, ISA/Herb Licensing/insurance, creation of Job Orders

• Ordering and shipping supplies for vegetation management staff.

• Process check requests and complete various SAP function

• Maintaining POD list of specialist and weekly notifications to broader PA Operations team regarding off POD contacts and scheduled duty along with maintaining system call current within the DCC system with both staff and vendors keeping crew call out lists current.  Responsible for maintaining current forestry vendor rosters and contact lists. 

• Confirm weekly POD schedule and list.  Communicate and assist with working through when gaps are identified.     
• Providing administrative support regarding payment process in VGMS system and SAP.       Grouping time sheets and making ready for payment review and approval including validation of order numbers contained within. 
• Maintaining a high degree of confidentiality on projects and employee-related information.
• Taking initiative to solve problems and help bring issues to closure.
• Update CREWS by working with staff to support data close out. 
• Work with Staff to help support Outage Investigation timely update as needed. 
• Demonstrating a willingness to question established procedures and processes.
• Demonstrating sound internal and external customer service.
• Consistently anticipating and delivering results.
• Proactively working to ensure knowledge is transferred to others Admin Tech and Forestry staff to help ensure continuous learning and accountability. 
• Create, fill out weekly, and keep current production tracking sheets and mileage data
• Add weekly mileage from specialists into production tracker and VGMS and send reminder emails to specialist if not current by Tuesday morning. 
• Add crew counts and location information onto Daily/Weekly tracker
• Utilize PowerBi Master View along with several other VGMS based Powerbi reports for producing value added reporting views for the staff, supervisors, and manager. Including cost based, unit based, labor and equipment-based metrics
• Supporting VMS onboarding with Vendors and staff.  Lining up classes, maintaining access, assist with contacting prompt required log in; Interacts closely with the VMS team.     
• Assist Manager, Supervisors, and Specialist with budget tracking information down to the district and specialist views. 

Qualifications include:

• High school diploma or GED required. 
• 2 years of relevant work experience required which include data reporting, cost reporting and basic understanding of the forestry team and subject matter.

• Proficient with SAP and Microsoft Office tools, including Excel, PowerPoint, Access and Word

• Strong TOAD, Excel and Access skills required

• Good analytical, critical thinking and problem-solving skills

• Excellent verbal and written communication skills

• Excellent customer service skills

• Ability to continually look for ways to improve processes

• Must be a self-starter and require minimal supervisory oversight with good time management skills

• Ability to organize and multitask, and handle pressure in a constantly changing environment

• Demonstrated assertive work mentality

• Ability to plan and organize multiple program initiatives

• Ability to work flexible hours and various FirstEnergy locations and potential occasional work outside

• Desire to continue to learn and grow, work across FirstEnergy, and deliver results

• Ability to develop effective working relationships with employees at all levels of FirstEnergy Corp.

• Deliver quality, accurate work within established deadlines

• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships

• Prior experience in an administrative support role.
• Prior experience with SharePoint content maintenance preferred.
• Experience handling confidential information.
• Ability to follow established practices, procedures, and instructions, and produce technical administrative work products in a thorough, timely and accurate manner.
• Demonstrate a questioning attitude to continue to learn, produce results and strengthen existing relationships.
• Ability to model active learning through continuing to develop breadth of knowledge, skills, and perspective.
• Flexibility and ability to adapt to shifting priorities.
• Demonstrated excellent interpersonal and teamwork skills with ability to independently prioritize workloads, meet deadlines and work in pressure situations.
• Ability to work in a fast-paced environment.
• Demonstrated experience making recommendations for process improvements when appropriate.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Non-Exempt

FirstEnergy Human Resources Team