E

Administrator

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Job Description - Administrator



 


Taking care of dependent persons is worthwhile to work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job. You have agreed to accept the responsibility for providing proper care and service to persons who depend on others for care. This means you agree to follow the guidelines of this living center as you perform your duties and fulfill your responsibilities.


Purpose of this position:


1. The Administrator is responsible for the overall operation and functioning of the home. Rule 325.1921 (b) states that the Administrator shall “assure the home maintains an organized program to provide room and board, protection, supervision, assistance, and supervised personal care for its residents.”


2. Ensure compliance with the home’s mission statement and program statement.



  • a. Our mission is to provide the highest quality care and service, in the safest way possible, within our financial limitations, to older adults who reside in our Homes for the Aged.

  • b. We desire to provide the assisted living home of choice for residents, and employer of choice for our personnel.


Schedule:





  • This role is full time and primarily Monday–Friday, business hours, with occasional evening and weekend Manager on Duty responsibilities. 








  • On call duties for emergencies. 





Compensation and Benefits:






  • Health, dental, and vision insurance available as outlined in the Employee Handbook 








  • Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee 








  • Flexible Spending Account (FSA) 








  • No wage cap 








  • Opportunity for advancement 








  • Opportunity for picking up extra shifts  








  • Paid Time Off (PTO) based on hours worked and years of service 








  • Eligible for a potential 2% pay increase after 90 days based on performance  








  • Annual merit increases based on performance evaluations 








  • 401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%) 










  • Paid orientation and training 








  • Polo Shirt provided 








  • Manager on duty 7 days a week 








  • Fun staff calendar and employee engagement activities 








  • OnShift Engage—Bonus pay structure 








  • Low-cost meal plan--$2 per meal 








  • OnShift Wallet—access to funds prior to pay day 








  • Working Advantage—employee discount program 








  • Employee referral Bonus—up to $1000 per referral  








  • Resident referral bonus—up to $1000 per referral 








  • Additional benefits as outlined in the Employee Handbook 






Qualifications:


1. Prefer BA/BS in administration, however, a combination of formal education and work experience will be considered.


2. State of Michigan Licensing Rules for Homes for the Aged R. 325.1921 requirements:



  • a. Must be at least 18 years old;

  • b. Have education, training, and/or experience related to the population served by the home;

  • c. Be capable of ensuring program planning, development, and implementation of services to residents consistent with the home’s program statement and in accordance with the residents’ service plan and agreements


3. Demonstrated leadership skills, including innovative and critical thinking.


4. Must be proficient in electronic communication and become familiar with the technology used in the living center – including ONSHIFT, ECP, EMAR, ATMOS, OUTLOOK, etc.


5. Must be able to communicate effectively with a variety of individuals: residents, family members, staff, community representatives, etc.


6. Must exemplify corporate core values which are: Honesty, Quality, Respect, Teamwork, Potential and Balance.


7. Able to fulfill all essential functions of the position, with or without reasonable accommodations under the ADA


Essential Functions:


1. State of Michigan Licensing Rules for Homes for the Aged R. 325.1921 requirements:



  • (a) assure the home maintains an organized program to provide room and board, protection, supervision, assistance, and supervised personal care for its residents.

  • (b) assure the availability of emergency medical care required by a resident


2. Overall responsibility for day-to-day operation of the home, ensuring compliance with HPM Operations Policies and Procedures, Financial Policies and Procedures, Home for the Aged regulations – including Fire and Life Safety; ORBIS and Employee Handbook, and best practices for assisted living homes.


3. Serves as the Privacy Official as the point of contact for HIPAA related issues and training.


4. Performs regular inspections of kitchen, laundry rooms, boiler rooms, janitor closets, and other “out of the public eye” locations. Assure proper cleanliness and maintenance of these areas.


5. Ensures adequate staffing – including, but not limited to adequate number of people, with skills and competencies, properly assigned throughout the house to ensure resident needs are met in a timely and proper manner.


6. Community relations including outreach marketing to achieve and maintain occupancy within budget expectations.


7. Responsible for holding all personnel accountable for their individual roles and responsibilities within the house. The Administrator is ultimately accountable for compliance with all requirements of operating this assisted living center.


8. Meet regularly with Department managers: individually and collectively at least weekly. Lead daily “huddles” or “stand up meetings” such as “10 at 10” (10 minutes, at 10:00 AM) to encourage open and clear communication.


9. Timely and appropriate communication of incidents, events, concerns and challenges;



  • a. Corporate Team member(s)

  • b. Licensing Consultant

  • c. ORBIS personnel

  • d. Resident family members/authorized representatives


10. Responsible for financial controls – direct and delegated:



  • a. Ensure timely collection and deposit of accounts receivable

  • b. Expenditures within budgeted guidelines

  • c. Occupancy within budgeted guidelines, maintain at 96% or greater.

  • d. Timely assessments and accurate fee for service charges


11. Ensure timely recognition of employee performance:



  • a. Reviews – both 90 day and annual

  • b. Coaching, counseling and further disciplinary action

  • c. Appreciation and positive recognition of performance and service


Secondary Functions:


12. Communication with ORBIS, Worker’s Comp, as needed


13. Ensure prompt, positive customer service


14. Ensure building is maintained to HPM standards – in and out.


15. Manager on Duty rotation


General Responsibilities:



  • Comply with Life Safety policies and participates in periodic drills

  • Participate in educational and training opportunities

  • Report safety and health hazards to the Maintenance Supervisor

  • Report any observed concerns or changes in a resident to the Shift Supervisor


Code of Conduct:



  • Treats all residents with dignity, respect and compassion

  • Reports to work on-time, as scheduled

  • Works cooperatively with all personnel associated with this assisted living center

  • Complies with rules of Resident Rights

  • Complies with HIPAA Privacy rules

  • Complies with the guidelines of the Employee Handbook for this assisted living center


Physical and Mental Requirements:



  • Able to walk distances on hard surfaces

  • Able to stand for extended periods of time

  • Able to bend, stoop, turn, twist, squat, kneel, push, pull, reach and stretch

  • Able to sit for extended periods of time

  • Able to communicate verbally and in writing

  • Able to use telephone for communication

  • Able to read and comprehend the written word, in English

  • Able to lift 25 pounds

  • Licensed Driver with the ability to drive to appointments as needed


#INDEW




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