Administrator Associate Service Center

Associate Service Center Administrator  

This role is ideal for someone who loves helping people and making things happen behind the scenes. You’re organized, dependable and detail-oriented, with a natural ability to bring structure to multiple priorities. You communicate with warmth and professionalism, handle sensitive information with care and enjoy being part of a team that creates meaningful experiences for associates across the organization. 

Associate Service Center Administrator  

This role is ideal for someone who loves helping people and making things happen behind the scenes. You’re organized, dependable and detail-oriented, with a natural ability to bring structure to multiple priorities. You communicate with warmth and professionalism, handle sensitive information with care and enjoy being part of a team that creates meaningful experiences for associates across the organization. 

What You’ll Be Trusted to Deliver 

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  Provide friendly, accurate and confidential support for routine associate, manager and HR questions. 

  
  

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  Process HR transactions, document resolutions and connect complex questions with the right HR experts. 

  
  

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  Support onboarding, the Associate Engagement Survey and established engagement activities. 

  
  

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  Coordinate calendars, materials and logistics for culture, belonging, BRG and recognition activities. 

  
  

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  Help bring associate celebrations, events and recognition programs to life. 

  
  

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  Maintain trackers and reports and provide administrative support for meetings, events and projects. 

  
  

What You Bring 

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  High school diploma or GED. 

  
  

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  2–3 years of experience in administration, customer service, HR, associate experience or a related environment. 

  
  

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  Experience providing customer-facing support and helping resolve questions. 

  
  

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  Proficiency with Microsoft Outlook, Word, Excel and PowerPoint. 

  
  

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  Strong organizational and administrative skills. 

  
  

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  Call center or shared services experience. 

  
  

Preferred 

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  Associate’s degree in Human Resources, Business Administration, Communications, Organizational Development or a related field. 

  
  

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  Experience supporting engagement, culture, belonging, HR operations, or rewards and recognition programs. 

  
  

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  Experience with HR systems, case management platforms or survey tools. 

  
  

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  Experience providing administrative support for projects, meetings or events. 

  
  

Why This Role Matters 

The associate service center administrator can make a big difference in an associate’s experience. A question answered quickly. A recognition moment celebrated. An event that runs smoothly. A resource that reaches associates when they need it.  In this role, you’ll help make those moments happen. You’ll support the people, programs and experiences that strengthen our culture and help ADUSA Distribution continue Delivering Excellence Every Day and Building the Future Together. 

Why This Role Matters 

The associate service center administrator can make a big difference in an associate’s experience. A question answered quickly. A recognition moment celebrated. An event that runs smoothly. A resource that reaches associates when they need it.  In this role, you’ll help make those moments happen. You’ll support the people, programs and experiences that strengthen our culture and help ADUSA Distribution continue Delivering Excellence Every Day and Building the Future Together.