Administrator - LOA

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY:  The Leave of Absence Administrator is responsible for managing and administering employee leave programs across the organization. This role ensures compliance with federal, state, and local regulations, as well as internal policies, while providing compassionate and efficient support to employees navigating leave situations.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive.  Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Administer all types of employee leaves including FMLA, ADA, parental, military, personal, and other statutory or company-sponsored leaves.
• Serve as the primary point of contact for employees and managers regarding leave inquiries, eligibility, documentation, and status updates.
• Ensure timely and accurate processing of leave requests, approvals, and extensions in accordance with applicable laws and company policies.
• Maintain detailed and confidential records in HRIS and leave management systems.
• Collaborate with HR, payroll, benefits, and legal teams to ensure seamless coordination of leave-related matters.
• Monitor leave balances, return-to-work dates, and ensure proper communication throughout the leave lifecycle.
• Provide guidance and education to employees and managers on leave policies and procedures.
• Stay current on changes in leave of absence legislation and recommend updates to internal policies as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree in human resources, Business Administration, or related field (or a combination of equivalent experience). 2+ years of experience in leave administration, HR operations, or employee relations. Strong knowledge of FMLA, ADA, and other relevant employment laws. Excellent communication, organizational, and problem-solving skills. Proficiency in HRIS systems and Microsoft Office Suite. Ability to handle sensitive information with discretion and professionalism.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• None.

Required Knowledge and Skills

Required Knowledge:

• Experience with leave management platforms (Workday, Outlook, Microsoft Office etc.)
• Certification in HR (e.g., PHR, SHRM-CP) is a plus.
• Vendor relationship.
• Administrative principles and practices, including strategic planning, program development and implementation.
• Computer applications related to work, especially Microsoft Office.
• Techniques for dealing with a variety of individuals, in person and over the telephone.
• Correct business English, including spelling, grammar, and punctuation.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 30 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. 

WORKING ENVIRONMENT:

Work is performed in an office or remote setting. Work is subject to travel.

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Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.