Admission Application Coordinator

WHITMAN COLLEGE

Located in the historic community of Walla Walla, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.  

Whitman College is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO).

POSITION PURPOSE

The Admission Application Coordinator plays a critical role in managing and processing all aspects of admission applications from submission through release of admission decisions. This position assists prospective students navigate the application process to ensure timely and accurate submission of required documents and provide guidance throughout the application process. The Coordinator reports to the Director of Admission Operations and works closely with system managers to ensure data integrity, as well as Admission Officers.    

PRINCIPAL ACCOUNTABILITIES

Application Management & Decision Release (50%)

• Oversee the receipt and tracking of admission applications and supplemental materials.


• Coordinate application verifications, including grade point average calculations.


• Manage the technical components for the admission decision release process via the CRM (Slate by Technolutions) including decision statuses, email communications, financial aid brochures and reconciliation of records.

Data Integrity & Reporting (30%)

• Run imports from databases for enrolling students, including data on applications, institutions, test scores and parent information during the application and decision periods.


• Maintain applicant records in the College’s CRM and student information database.


• Partner with system managers to troubleshoot technical issues with applications or portals.


• Provide applicant and enrolled student data to the appropriate offices on campus.


• Work with Admission Associate Director of Enrollment Systems to determine and administer best practices within various information databases for processing of applications.


• Consolidate records and handle duplicate merging processes within databases.

Communication & Customer Service (20%)

• Serve as the first point of contact for application related questions from students, families and school counselors.


• Provide timely responses and clear instructions to support applicants through the process.


• Provide backup support for all other clerical staff, including entering prospect information, answering incoming calls, providing back-up during travel season and assisting with database inbox during application season.


• Provide clerical support to Directors and Admission Officers.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Specifically,

• Demonstrate general office skills including spelling, proofreading, composition of emails, and the ability to use general office equipment including computers and copy machines.


• Strong oral and written communication skills.


• Ability to work well with all College constituencies.


• Strong team orientation.


• Ability to work under pressure and to meet deadlines.


• Strong problem-solving ability.


• Ability to work quickly and carefully, paying close attention to details.


• Ability to work independently. 


• Ability to positively and actively contribute to Whitman College’s core values of diversity, equity, inclusion, antiracism and access. 


• Strong commitment to customer service to provide timely, attentive care ensuring needs are met in a manner that reflects positively on the College.

MINIMUM QUALIFICATIONS

• Associate Degree.


• OR a combination of relevant education, training, and experience. 

Whitman College values diverse pathways to acquiring skills and knowledge and encourages applicants to demonstrate how their background aligns with the role.

PREFERRED QUALIFICATIONS

• Previous experience working in an administrative office in the field of education.


• Experience working in higher education databases, including Slate and Colleague.
  

Please note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply. 

BENEFITS

Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Full-time employees enjoy the following benefits:

Medical/Dental/Vision Insurances.

Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.

403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met.

Paid Time Off: 10 accrued vacation days, 12 accrued sick days, 13 paid holidays.

Tuition Remission – Dependent Children.

Employee tuition waiver for one Whitman course per semester.

Employee Assistance Program.

Relocation benefits for eligible employees.

Learn more about benefits eligibility here. 

DISABILITY ACCOMMODATION FOR JOB CANDIDATES

Contact Human Resources regarding requests for disability accommodation in the employment application process.

APPLICATION REVIEW

Application review will begin on July 1, 2025 and continue until the position is filled. 

START DATE

August 15, 2025