Admissions Coordinator

Description

JOB TITLE: ADMISSIONS COORDINATOR

JOB CODE: 55

DEPARTMENT: ADMINISTRATION

FLSA STATUS: NON-EXEMPT

REPORTS TO: ADMINISTRATOR

DATE OF LAST UPDATE: 02/28/2020

JOB SUMMARY: This position handles inquiries from phone interactions or facility visits, 

provides tours to all interested parties, interviews patients upon admission, records necessary 

personal information, secures required signatures, and prepares and supplies patient data to 

various departments.

ESSENTIAL FUNCTIONS: 

? Perform pre-admitting activities such as calling residents or family members prior to 

admission to obtain needed information 

? Screen insurance information to identify patients requiring pre admission approval from 

third-party payers, verifying that approval has been obtained 

? Explain facility policies and answer patient inquiries 

? Assemble admission folders containing required paperwork for scheduled resident 

? Greet and receive residents to be admitted 

? Conduct personal interviews to obtain required demographic and insurance information 

and enter same into computer; review pre admission information for accuracy and 

completeness 

? Obtain required signatures on legal consents and insurance forms 

? Hand out patient information literature 

? Notify nursing unit of resident arrival and assign rooms 

? Calculate daily census and verify accuracy of nursing-unit census listings 

? Answer daily inquiries of residents and public in person or via telephone regarding 

admitting procedures, facility regulations and services; when necessary, refers inquiries 

to appropriate person or department elsewhere in the facility and provides directions for 

finding other areas within the facility 

? Promote positive public relations with patients, residents, family members, and guests 

? Provide back-up relief coverage for telephone operator when necessary 

? Use tactful, appropriate communications in sensitive and emotional situations 

? Understand and adhere to the guidelines of “Residents Rights” and assure resident 

safety

? Perform other duties as assigned 

Requirements

QUALIFICATIONS:

Required 

? High school diploma or equivalent (GED)

? 1 year of office or LTC clerical experience 

? Knowledge of medical terminology 

Preferred 

? Prior experience in admissions

PHYSICAL REQUIREMENTS: The ability to safely perform movements such as pushing, 

pulling, lifting, bending, kneeling, and reaching up to 25 pounds with or without reasonable 

accommodations

WORK SCHEDULE: As assigned; including some weekends, evenings and holidays

WORK ENVIRONMENT: General Office 

Caraday Healthcare provides equal employment opportunities (EEO) to all employees and 

applicants for employment without regard to race, color, religion, sex, national origin, age, 

disability, genetics, or any other characteristic protected by law.