Admissions Coordinator

Admissions Coordinator
Status: Full-Time, In-Person
Schedule: Monday–Friday, 10:00 AM–6:00 PM (with some flexibility)
Location: Corporate Office – Davie, FL
Reports To: Admissions/Business Development Leadership

Overview
The Admissions Coordinator plays a key role in supporting the enrollment process for both Principles Recovery Center (PRC) and Adolescent Wellness Academy (AWA). This position is responsible for promptly answering inquiries (phone, email, and other channels), assisting prospective clients and families through the admissions process, and ensuring a smooth, professional, and compassionate experience from first contact through intake. The role also supports various admissions and business development initiatives as needed to meet census and service goals.

Key Responsibilities

• Answer and respond to all admissions-related phone calls, emails, and inquiries in a timely, professional, and compassionate manner.
• Gather initial client information, complete preliminary intake forms, and coordinate next steps in the enrollment process.
• Communicate with prospective clients, families, and referral partners to provide program information and set clear expectations.
• Coordinate with clinical, business development, and administrative teams to schedule assessments, tours, and intakes.
• Track and update inquiry and admissions data in the designated CRM/EMR systems to ensure accuracy and timeliness.
• Maintain organized records of all admissions activities in compliance with HIPAA and organizational standards.
• Provide administrative support for admissions events, outreach, and follow-up initiatives.
• Assist in other admissions or business development tasks as needed to support PRC and AWA’s growth.

Qualifications

• Prior experience in admissions, customer service, healthcare, or behavioral health preferred.
• Strong communication and interpersonal skills with a client-focused approach.
• Ability to manage multiple tasks with strong attention to detail and follow-through.
• Proficiency in Microsoft Office Suite; experience with CRM or EMR systems preferred.
• Ability to maintain professionalism and confidentiality at all times.
• Comfortable working in a fast-paced, team-oriented environment.

Work Environment & Schedule

• Full-time, in-person role based out of the corporate office in Davie, FL.
• Standard hours are Monday–Friday, 10:00 AM–6:00 PM, with some flexibility as needed for admissions coverage.

About Us
Principles Recovery Center (PRC) provides high-quality substance use treatment for adults, focusing on individualized care and long-term recovery.
Adolescent Wellness Academy (AWA) is a PHP and IOP treatment center serving adolescents ages 13–17 and their families, offering creative therapies and a family-centered approach.