Admissions Coordinator

Admissions Coordinator - Behavioral Health – Exact Billing Solutions (EBS) 

Lauderdale Lakes, FL

About Exact Billing Solutions 

Exact Billing Solutions is a unique team of medical billing professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. 

About the Role

Reporting to the Director of Admissions, the Admissions Coordinator will help field potential client contacts, educate potential clients on our philosophy and treatment plans, and motivate qualified clients to engage in treatment. The primary job focuses on data entry, lead generation, and follow-up calls. The successful candidate will be sales-oriented with a strong sense of empathy.

Responsibilities

• Review current files to create new opportunities for the Admissions team
• Verify client insurance benefits online, conduct verbal verification of benefits if requested
• Manage documents needing signatures or authorizations
• Scheduling for admissions and intakes
• Assist in coordinating the admissions process from initial phone call to admitting at our facility
• Speak to families in times of crisis and be a calm voice while offering a solution
• Help schedule and complete screening assessments with clients and be able to relay information to supervisors to help determine eligibility and appropriateness for our program
• Will be trained to interpret insurance benefits and explain them to clients and families to articulate them in a way they understand

• High School diploma (Required)
• Bachelor’s Degree (Preferred)
• Sales: 2 years (Required)
• Behavioral health: 2 years (Required)
• Customer service: 2 years (Required)
• Ability to pass a background and drug screen
• Willingness to sign company NDA, and any revisions thereafter

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).  

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.  

• Medical, dental, vision, long-term disability, and life insurance.  

• Generous 401(k) with up to 6% employer match.  

Exact Billing Solutions (EBS) Culture 

Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. 

Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.