Admissions Coordinator

Job Opening: Admissions Coordinator

Facility: Shadelands Post Acute
Position Type: Full-Time
Compensation: Starting Rate: $25.00 per hour

General Purpose

The Admissions Coordinator plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. In this leadership-oriented support role, you will facilitate the admissions process and collaborate with interdisciplinary teams to provide an efficient, organized, and empathetic experience for every individual entering our care.

Essential Duties

• Relationship Management: Serve as the primary point of contact for prospective residents, families, hospitals, and referral sources, building trust from the very first interaction.

• Admissions Oversight: Coordinate and schedule resident admissions, managing all pre-admission assessments and essential documentation.

• Financial & Insurance Coordination: Manage insurance verifications, authorizations, and financial eligibility processes to ensure a clear path for coverage.

• Facility Tours: Lead facility tours and act as an ambassador for Shadelands, providing detailed information to prospective residents and community partners.

• Seamless Transitions: Collaborate closely with nursing, social services, and administrative staff to ensure that every resident's admission experience is seamless and high-quality.

• Regulatory Compliance: Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.

• Outreach & Follow-Up: Maintain consistent communication with hospitals, physicians, and case managers to ensure timely transfers of information and support broader marketing efforts.

Benefits (Full-Time Employees)

• Health & Wellness: Comprehensive healthcare coverage, including vision and dental.

• Financial Security: 401(k) retirement plan.

• Work-Life Balance: Generous Paid Time Off (PTO).

• Culture: A fun, collaborative, and supportive team environment.

Qualifications

• Experience: Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.

• Industry Knowledge: Solid understanding of Medicare, Medicaid, and private insurance verification processes.

• Technical Skills: Proficiency in Microsoft Office and experience with Electronic Health Record (EHR) systems.

• Communication: Excellent interpersonal and customer service skills, with the ability to handle sensitive information with extreme professionalism and confidentiality.

• Detail-Oriented: Exceptional organizational skills and the ability to focus in a busy, dynamic environment.

Apply today to lead the admissions journey at Shadelands!