Admissions Coordinator

Your experience matters 

North Florida Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physical Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute 

This position will work under the direction of the Director of Business Development and be responsible for patient admissions, insurance verification and other insurance verification duties as directed. This individual will be responsible for obtaining the necessary demographic information of the patient, which may require interviewing patients or their representatives. This position is also responsible for preparing/processing admitting forms and keeps abreast of all new insurance updates and regulations.  

An Admissions Coordinator who excels in this role:

• Leads the admissions office process in IRF sites.
• Coordinates all facility tours provided to potential patients and guests – providing outcomes and clinical data pertaining to their specific needs.
• Ability to independently make decisions on prioritization of processing referrals and insurance authorizations based on clinical readiness.
• Compiles reports on patient outcomes data for liaisons and partner healthcare centers.
• Attends Hospital-wide operations meetings to report on potential admissions, patient needs, and pipeline information.
• Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.
• Collect and record all information necessary for admitting patients.
• Immediately notifies appropriate rehab liaison to perform a clinical evaluation.
• Communicates admission status and coordinates all aspects of rehab admission.
• Pre- Admit all patients into appropriate EMR/Billing system – obtain correct demographic, clinical, and insurance information.
• Contact patient’s insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required, in order to complete Insurance Benefit Verification form.
• Obtain pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.

• Other duties as assigned

  Why join us...

  We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 

• Professional Development: Ongoing learning and career advancement opportunities. 

  What we're looking for...

• High school diploma required; associate's or bachelor's degree preferred.
• Minimum of 2 years of experience in healthcare admissions, insurance authorization, patient access, rehabilitation, or case management support preferred.
• Knowledge of insurance verification, authorization processes, denials management, and healthcare reimbursement practices.
• Experience working with electronic health records and referral management systems.
• Strong organizational, communication, and multitasking skills.

• Ability to work effectively in a fast-paced, team-oriented healthcare environment.

  EEOC Statement

  "North Florida Rehabilitation Hospital is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."