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Admissions Coordinator I - Tennova North - Radiation Oncology

Job Description - Admissions Coordinator I - Tennova North - Radiation Oncology

Description
Job Summary

The Admissions Coordinator I is responsible for facilitating the intake and admission process for patients referred to the facility, with a focus on supporting smooth transitions into care. This role collaborates with physicians, care managers, and referral sources to gather intake information, verify insurance coverage, and coordinate the pre-admission and admission workflow. The Admissions Coordinator I ensures compliance with regulatory requirements, maintains accurate documentation, and supports positive patient and provider experiences.

Essential Functions
  • Coordinates the intake and referral process for patient admissions, collecting necessary demographic, clinical, and insurance information.

  • Assists in determining appropriateness of admission in collaboration with clinical team members and based on established criteria.

  • Facilitates the completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.

  • Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.

  • Provides updates to internal teams and referring partners regarding admission status and timelines.

  • Supports planning for discharge or aftercare by sharing relevant patient information with the multidisciplinary care team.

  • Ensures compliance with all regulatory and accreditation standards for the pre-admission, admission, and post-admission processes.

  • Resolves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.
  • Performs other duties as assigned.

  • Maintains regular and reliable attendance.

  • Complies with all policies and standards.
Qualifications
  • 0-1 years of experience in admissions, intake, or referral coordination in a healthcare setting preferred

  • 1-3 years of experience with insurance verification and authorization preferred
Knowledge, Skills and Abilities
  • Knowledge of patient intake and admissions processes.

  • Familiarity with insurance verification and documentation requirements.

  • Effective interpersonal and communication skills to engage with patients, families, and healthcare professionals.

  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.

  • Attention to detail and accuracy in data collection and documentation.

  • Proficiency in Microsoft Office and electronic intake or registration systems.

  • Understanding of HIPAA and patient confidentiality practices.
Licenses and Certifications
  • BCLS - Basic Life Support obtained within 90 days from start date required



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