Admissions Coordinator - Intake/Referral

Are you organized, compassionate, and driven to make a difference? Join our mission-driven team as an Admissions Coordinator and play a vital role in helping patients and families begin their hospice or home health journey with care, clarity, and compassion.

Why You'll Love Working With Us

We believe in supporting the people who support our patients. We offer a competitive and comprehensive benefits package:

• Competitive pay ($20–$23/hr)
• Two medical plans with HSA options – employer funds $1,000 for single / $2,000 for family
• Dental and vision insurance
• Benefits effective first of the month following hire
• Generous PTO + 6 paid holidays + 2 floating holidays
• 403(b) retirement plan with 100% immediate vesting and up to 4% employer match Company-paid Life and AD&D insurance
• Free roadside assistance
• Tuition reimbursement
• On-Demand Pay (access your earned pay early!)
• Career apparel/logo wear provided

What You’ll Do

• Receive and process referrals via phone, fax, EMR, or secure email for hospice, home health, and palliative care.
• Verify demographics, clinical details, and insurance
• Handle prior authorizations as needed
• Explain services and obtain consents when appropriate
• Ensure timely coordination with the clinical team
• Keep meticulous referral logs and records
• Deliver outstanding customer service to patients, families, and partners
• Join daily stand-ups and contribute to team planning
• Ensure HIPAA compliance and confidentiality

Education & Experience:

• High school diploma or equivalent required
• 1+ year in healthcare intake, admissions, or medical office work (hospice/home health preferred)
  

Skills & Requirements:

• Must type at least 34 WPM
• Detail-oriented with strong organizational skills
• Clear and compassionate communicator
• Proficient with EMRs and Microsoft Office
• Insurance and Medicare/Medicaid knowledge a plus
• Adaptable in a fast-paced, team environment