Admissions Counselor

Job Summary

The Office of Admissions is accepting applications for an Admissions Counselor. The Admissions Counselor is responsible to the Associate Director for Recruitment and will represent ETSU to a broad range of populations. Each Admissions Counselor is responsible for the recruitment of prospective students in a specified territory; coordinating high school visitation programs and events incorporating formal and informal presentations and public speaking engagements with high school counselors, students, and parents; and, supporting student retention. The Admissions Counselor serves as a front-line service provider with primary in-office student admission counseling, recruitment travel, and communication with prospective students.
     
Knowledge, Skills, and Abilities 

• Knowledge of university policies, procedures, structures, and services offered.

• Knowledge of university admission requirements.

• Knowledge of registration procedures.

• Knowledge of financial aid and scholarship policies and procedures.

• Knowledge of current career trends.

• Knowledge of promotional materials for all academic and student services areas at ETSU.

• Skilled in public speaking.

• Skilled at listening and asking open-ended questions to best understand a student’s needs.

• Skilled in basic computer applications and willing to learn new programs.

• Ability to travel extensively in recruiting efforts (requiring evenings, weekends, overnights, and extended overnights).

• Ability to work independently, arrange information sessions, set appointments, and prioritize work effectively.

• Ability to follow directions and complete tasks accurately as well as accept supervisory input and feedback.

• Ability to communicate effectively with large groups and individuals.

• Ability to build relationships with students and their families to assist in identifying the correct program for a student’s career and personal goals.

Required Qualifications 

• Bachelor’s Degree
• Minimum one (1) year of college admissions, sales, outreach, or student organization leadership experience. (Student, part-time, and temporary experience may be considered)
• Ability and availability to travel, including overnight and weekend work.

Preferred Qualifications 

• Master’s Degree in student affairs, higher education, business, or related discipline
• Two to three years' experience in college admissions or other comparable collegiate/business experience. Student worker, temporary or graduate student experience may be considered.
• Experience working with historically underserved populations – including low-income, first-generation, underrepresented students of color, veterans and military-affiliated, rural students, and students with different abilities/disabilities.
• Experience working with CRM, Banner Student Information System, Microsoft Office, and communication platforms for mobile devices.
• Working knowledge of East Tennessee State University or another regional rural public institution.
• Valid Driver’s License 

Compensation & Benefits

• Job Family – Student Services Professional 1E
• Starting Salary: $47,002.36
• For information on benefits please visit www.etsu.edu/human-resources/benefits/.

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment contingent on a satisfactory background check. 

ETSU is an equal opportunity employer.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.