Admissions Director

Job Description - Admissions Director

We are seeking a motivated and relationship-driven Admissions Director to lead the admissions process for our Skilled Nursing Facility. The Admissions Director is responsible for developing referral relationships, coordinating admissions, maintaining census goals, and ensuring a seamless transition for residents from hospitals and other healthcare settings into the facility.

Responsibilities

Manage the admissions process from referral through resident admission.

Build and maintain strong relationships with hospitals, case managers, discharge planners, physicians, home health agencies, hospices, and other referral sources.

Evaluate referrals to ensure appropriate clinical and financial acceptance.

Coordinate with the interdisciplinary team to facilitate timely admissions.

Conduct facility tours for prospective residents and families.

Educate residents and families regarding services, insurance coverage, and the admission process.

Collaborate with the Business Office to verify insurance benefits and obtain required authorizations.

Monitor and report census trends, referral activity, conversion rates, and occupancy goals.

Participate in marketing and business development initiatives to increase referrals and census.

Maintain accurate admission records and documentation in compliance with facility policies and regulatory requirements.

Ensure a positive admission experience and excellent customer service for residents and families.

Qualifications

Bachelor's degree in Healthcare Administration, Business, Marketing, Nursing, Social Work, or a related field preferred.

Minimum of 2–3 years of admissions, marketing, business development, or case management experience in a Skilled Nursing Facility (SNF), Long-Term Care (LTC), Hospital, or Post-Acute Care setting.

Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes.

Strong understanding of post-acute care services and SNF admission criteria.

Excellent communication, customer service, organizational, and relationship-building skills.

Valid driver's license and reliable transportation for community outreach, if required.

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Admissions Director

Job Description - Admissions Director

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