Admissions Director Orchards of Alliance

About the Position

The Admissions Director/Community Liaison develops the organization’s census by coordinating resident admissions and transitions across The Orchards’ properties. The Senior Care Counselor will work in coordination with The Director of Marketing and PR to aid in the implementation of the public and customer awareness activities for the campus. Cultivates campus and community relationships by communicating and advising on the services provided by The Orchards Post-Acute and Senior Living services.

Job Requirements

• Work in conjunction with the interdisciplinary teams of The Orchards to properly screen for service appropriateness, verify payer source, and placement of residents into the proper level of care following GYR protocol.
• Act as a liaison between The Orchards facilities and physicians, case managers, family members, health care professionals, discharge planners, etc. to coordinate and execute referral’s admission into the campus facilities.
• Visit potential and current customers at their current setting – hospital, home, LTACH, IRF, etc., and discuss SNF/NF admission including upfront costs such as co-pays, out of pocket max, etc.
• Manage campus inquiries in a timely and efficient manner, distribute literature, and conduct tours as required.
• Be a resource to all residents and family members for questions regarding the admission process, financing opportunities, service options and general campus operations
• Establish and maintain potential referring relationships with external stakeholders such as health care professionals, clubs, hospitals, senior centers, etc.
• Communicate pertinent incoming admission information such as estimated arrival time, special equipment, special conditions etc.to the admission coordinator for relay to the operational team.
• Conduct marketing presentations and educational events to case managers, social workers, discharge planners, physician’s offices, civic groups, etc.
• Assist in the execution of The Orchards marketing and sales plans.
• Assist with the development and monitoring of the department budget.

Essential Duties and Responsibilities:

Teamwork with the following and all other duties and responsibilities assigned.

• Work in conjunction with the interdisciplinary teams of The Orchards to properly screen for service appropriateness, verify payer source, and placement of residents into the proper level of care following GYR protocol.
• Act as a liaison between The Orchards facilities and physicians, case managers, family members, health care professionals, discharge planners, etc. to coordinate and execute referral’s admission into the campus facilities.
• Visit potential and current customers at their current setting – hospital, home, LTACH, IRF, etc., and discuss SNF/NF admission including upfront costs such as co-pays, out of pocket max, etc.
• Manage campus inquiries in a timely and efficient manner, distribute literature, and conduct tours as required.
• Be a resource to all residents and family members for questions regarding the admission process, financing opportunities, service options and general campus operations
• Establish and maintain potential referring relationships with external stakeholders such as health care professionals, clubs, hospitals, senior centers, etc.
• Communicate pertinent incoming admission information such as estimated arrival time, special equipment, special conditions etc.to the admission coordinator for relay to the operational team.
• Conduct marketing presentations and educational events to case managers, social workers, discharge planners, physician’s offices, civic groups, etc.
• Assist in the execution of The Orchards marketing and sales plans.
• Assist with the development and monitoring of the department budget.

Other Responsibilities:

• Assist in content development for marketing brochures, newsletters, social media and website.
• Provide marketing support by visiting surrounding communities to develop a network of contacts and create awareness of The Orchards’ properties and services offered.
• Assist in the planning and successful implementation of events, identify and manage opportunities that create awareness for potential new clients and increase goodwill amongst current customers of The Orchards.
• Provide Backup Coverage for other team members of the admission process upon request.
• Other duties as assigned. 

Certificates, Licenses, Registrations

Active Nursing License (Preferred); Valid Driver’s License

As an employee at The Orchards at Foxcrest, we value you. With this value in mind, we offer a number of quality benefits including, but not limited to:

• Health Insurance
• Life Insurance
• 401(k)
• Paid Time Off
• 6 Paid Holidays
• Tuition Reimbursement

The Orchards of Alliance is a Drug Free, Equal Opportunity Employer