Admissions/ Discharge Coordinator

Admissions / Discharge Coordinator – Chief First Impression Officer

Think of this role as the ultimate mix of tour guide, matchmaker, and paperwork wizard. As our Admissions / Discharge Coordinator, you’ll be the smiling face (and calming voice) families meet when they’re deciding where their loved ones will feel most at home. You’ll also be the behind-the-scenes pro making sure all the T’s are crossed, I’s are dotted, and that everyone feels welcome from day one to discharge day.

What You’ll Do (a.k.a. Your Superpowers):

• Keep our admissions process smoother than a fresh jar of peanut butter—writing, updating, and recommending changes to policies and procedures.
• Channel your inner ambassador by sharing our facility’s value with the community (bonus points if you can make people laugh along the way).
• Work your networking magic by cultivating referrals and building solid relationships with hospital discharge planners and other referral sources.
• Gather and verify applicant info like a detective—applications, medical records, family chats—you’ll piece it all together with kindness and accuracy.
• Lead engaging tours of our facility (think: less realtor, more welcoming committee).
• Collaborate with our team to find just the right placement when multiple beds are available.
• Be a steady guide for patients and families navigating admissions and discharges—making the process a little less stressful and a lot more human.

Why You’ll Love It Here:

Because this isn’t just about filling a bed—it’s about filling hearts with comfort, reassurance, and a sense of home. And we happen to think you’ll look pretty great doing it.

What We’re Looking For (a.k.a. The Secret Sauce):

• A Licensed Practical Nurse (LPN) license—because clinical know-how takes this role from good to great.
• At least one (1) year of experience in healthcare admissions—or a very convincing ability to fake it until you make it (kidding… but seriously, experience required).
• A strong respect for Residents’ Rights and our Facility Policies—because we’re big fans of following the rules around here.
• Eagle-eye detail skills and customer service that could rival a 5-star hotel concierge.
• Friendly, responsible, dependable, and team-oriented—translation: someone we actually want to work with on a Monday morning.
• A natural communicator and motivator—if you can charm people, keep things organized, and juggle multiple tasks without breaking a sweat, we want you.

The Fine Print:

Job offers come with the usual trust-building steps: a successful background check and drug screen.

Helia Healthcare, LLC is proud to be an equal opportunity employer. We don’t just tolerate diversity—we celebrate it. We believe a variety of perspectives, backgrounds, and skills makes us stronger. The more inclusive we are, the better our work will be (and the better the potlucks, too).