Admissions Liaison

For over the last seventy years, The Orchards have continued the traditional values inspired by the Fox Family: respect for one another, concern for each resident’s well-being, and encouragement of individual interests and enjoyment of life’s pleasures. These values are a gift The Orchards staff members share every day with residents and each other.

We have an exciting opportunity for an Admissions Liaison to join our team in Alliance, OH.

The Community Liaison develops and maintains the organization’s census by coordinating resident admissions and transitions across The Orchards’ properties Cultivates campus and community relationships by communicating and advising on the services provided by The Orchards.

Essential Duties and Responsibilities:

Attention to detail and teamwork with the following and all other duties and responsibilities assigned.

· Work in conjunction with the interdisciplinary teams of The Orchards to properly screen for service appropriateness, verify payer source, and placement of residents into the proper level of care following GYR protocol.

· Act as a liaison between The Orchards facilities and physicians, case managers, family members, health care professionals, discharge planners, etc. to coordinate and execute referral’s admission into the campus facilities.

· Visit potential and current customers at their current setting – hospital, home, LTACH, IRF, etc., and discuss SNF/NF admission including upfront costs such as co-pays, out of pocket max, etc.

· Manage campus inquiries in a timely and efficient manner, distribute literature, and conduct tours as required.

· Be a resource to all residents and family members for questions regarding the admission process, financing opportunities, service options and general campus operations

· Establish and maintain potential relationships with external stakeholders such as health care professionals, clubs, hospitals, senior centers, etc.

· Communicate pertinent incoming admission information such as estimated arrival time, special equipment, special conditions etc. to the admissions department and to the receiving buildings operational team.

· Conduct marketing presentations and educational events to case managers, social workers, discharge planners, physician’s offices, civic groups, etc.

· Assist in the execution of The Orchards marketing and sales plans.

· Assist with the development and monitoring of the department budget.

Minimum Requirements 

· Bachelor’s degree, associate’s degree or Diploma in Nursing; or equivalent combination of education and experience. 

· Knowledge of reimbursement programs such as Medicare as well as managed care plans. Previous sales experience preferred. Clinical education or experience is preferred.

 Additional Skills:

• Strong verbal and written interpersonal skills 
• Strong work ethic
• Strong communication skills 
• Proactive and process-oriented working style
• Detail oriented
• Ability to multi-task, meet pressing deadlines and anticipate needs
• Ability to work independently and autonomously, as well as within a team  

The Orchards is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. As part of The Orchards team, you can help our residents experience the best service and quality care during their nursing home, assisted living, rehab and independent living stays. At The Orchards, we care for mind, bodies and souls.