About Genius Business Solutions Inc. (GBSI)
Featured in CNBC, Digital Journal, Fox News, and CIO Review, GBSI is a globally recognized IT services leader with 20+ years serving Fortune 500 organizations. Our teams deliver solutions across automotive, manufacturing, retail, and pharmaceutical industries. Headquartered in Moline, IL, GBSI supports clients and consultants throughout the US, Canada, Europe, and India.
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Job Summary
We are seeking an experienced Adobe Experience Platform (AEP) Test Lead with Quality Assurance experience and a strong background in Adobe Experience Cloud solutions. The ideal candidate will lead enterprise-scale testing initiatives across Adobe Campaign, Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (AJO), Offer Decisioning, AEM, and Adobe Analytics. This role is responsible for defining test strategies, validating customer journeys, audience segmentation, marketing automation workflows, personalization, data integrations, and cross-channel campaign execution. The candidate will collaborate with business, marketing, data, and technology teams to ensure the quality, performance, and reliability of Adobe ecosystem implementations while driving end-to-end testing across complex integrations with CRM platforms, APIs, CDPs, data warehouses, and external marketing systems.
Required Experience
- 8+ years of Quality Assurance and Testing experience. (Overall 10 years required)
- 5+ years leading enterprise-scale testing programs. (Overall 10 years required)
- Strong experience with Adobe Experience Cloud technologies.
- Solid understanding of customer journeys, audience segmentation, marketing automation, personalization, and customer data platforms (CDP).
- Experience with SQL, APIs, data validation, ETL testing, and test management tools.
- Experience with Agile delivery methodologies and stakeholder coordination.
Adobe Technologies Expertise
Hands-on experience with:
- Adobe Experience Manager (AEM)
- Adobe Campaign Classic / Campaign v8
- Adobe Experience Platform (AEP)
- Real-Time Customer Data Platform (RTCDP)
- Adobe Journey Optimizer (AJO)
- Offer Decisioning
- Adobe Analytics / Customer Journey Analytics (CJA)
Key Responsibilities
Test Strategy & Leadership
- Define and execute comprehensive testing strategies and test plans.
- Create test approaches, schedules, and release validation checkpoints.
- Coordinate with business, product, and technical stakeholders to ensure successful testing delivery.
- Lead test execution, defect triage, and quality assurance activities across multiple projects.
- Provide testing status updates, risk assessments, and quality metrics to leadership.
Adobe Campaign Testing
- Validate campaign workflows and customer communication delivery processes.
- Test Email, SMS, MMS, Push Notifications, and multi-channel campaigns.
- Verify audience segmentation, targeting, and exclusion logic.
- Validate personalization rules and dynamic content rendering.
- Ensure campaign execution aligns with business requirements and customer experience goals.
Adobe Experience Platform (AEP) & RTCDP Testing
- Validate customer data ingestion from source systems.
- Test XDM schema implementation and data mapping accuracy.
- Verify identity resolution and profile stitching processes.
- Validate real-time customer profile creation and updates.
- Ensure data quality, consistency, and governance standards are maintained.
Adobe Journey Optimizer (AJO) Testing
- Validate customer journey orchestration workflows.
- Test event-triggered customer interactions and engagement scenarios.
- Verify decision nodes, business rules, and branching logic.
- Validate real-time journey execution and customer experiences.
Offer Decisioning Testing
- Validate offer eligibility, prioritization, and ranking rules.
- Test decision strategies and personalization models.
- Verify contextual offer delivery mechanisms.
- Validate suppression, frequency capping, and offer governance rules.
Integration Testing
- Validate integrations between:
- Adobe Experience Manager (AEM)
- Adobe Campaign
- Adobe Experience Platform (AEP)
- Adobe Journey Optimizer (AJO)
- Adobe Analytics / CJA
- CRM Platforms
- Customer Data Platforms (CDP)
- Data Warehouses
- APIs
- External Marketing Systems
Data & API Testing
- Perform SQL-based data validation and reconciliation.
- Validate ETL processes and data transformations.
- Test REST APIs and third-party integrations.
- Ensure accurate movement and synchronization of data across platforms.
- Identify and resolve data quality and integration issues.
Required Skills
- Adobe Experience Cloud
- AEM
- Adobe Campaign Classic / v8
- Adobe Experience Platform (AEP)
- RTCDP
- Adobe Journey Optimizer (AJO)
- Offer Decisioning
- Adobe Analytics / CJA
- SQL
- API Testing
- Data Validation
- ETL Testing
- Test Management Tools
- Defect Management Tools
- Agile/Scrum Methodologies
Preferred Qualifications
- Experience in digital marketing and customer engagement platforms.
- Knowledge of customer data platforms and personalization frameworks.
- Experience with enterprise-scale customer journey testing.
- Strong leadership, communication, and stakeholder management skills.
Equal Employment Opportunity
GeniusBSI is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.