Adoption / Foster Coordinator - Temporary

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County, our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work-life balance, and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work, and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place…. It's our heart and service that bring us together.

JOB SUMMARY

Coordinates the Pet Adoption and Foster Program.  Helps potential adopters find the perfect companion.

MINIMUM QUALIFICATION

Three (3) years of experience in a field closely related to these duties or an equivalent combination of related education and experience.

Experience working with canines and felines in a professional setting is preferred.

A valid Driver’s License accepted by the State of Utah is required at the time of hire.  A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle.

Preference will be given to those who have experience working with animals.

ESSENTIAL FUNCTIONS:

• Facilitate adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both parties’ needs, ensuring positive outcomes.
• Serves as the first point of contact for customer service issues in resolving animal-related issues such as adoptions, lost pets, license renewals and sales, impounds, relinquishments, fee assessments, vaccination/sterilization, animal ordinances and similar issues.
• Provides welcoming, attentive, and supportive service to all visitors and potential adopters who come into the agency.
• Collaborates with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers.
• Responds promptly to adoption and foster emails and phone calls, providing information, support, and updates to current and potential adopters and fosters.
• Works with databases to enter and retrieve complex records regarding animals, owners, violations and citations, referrals, and general information, preparing and updating a variety of reports.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

Knowledge of:

• Animal handling safety practices and common symptoms of disease
• Various animal breeds and general animal behavior
• Animal ordinances and state statues
• Customer service principles and techniques
• Modern office equipment, including computers and software
• Cash handling, fund reconciliation, and deposit procedures

Skills and Abilities to:

• Respond professionally in stressful situations
• Interact with clients using problem-solving approaches and exercising good judgment
• Maintain effective relationships with adopters, community members, colleagues, and shelter partners
• Act independently while being part of a team
• Prioritize and perform multiple tasks in a timely manner
• Accurate computer data entry and documentation
• Work with a computer, computer software, telephone, and other office equipment
• Communicate effectively both verbally and in writing
• Problem solving and conflict resolution

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The ability to perform essential physical requirements such as lifting, walking, sitting, kneeling, or bending. Must be comfortable handling animals for more than four (4) hours per day. Employees are frequently exposed to loud noises, unpleasant odors, cleaning agents, pet dander, zoonotic diseases, and

dangerous animals that may bite.

IMPORTANT INFORMATION REGARDING THIS POSITION

** Required schedule needed: Tuesday, Thursday, and Saturday from 9:30 am to 6 pm****

***Due to the nature of this position, the selected candidate must complete a background check via fingerprinting and enroll in the continuous RAP Back program, as mandated by current County Human Resources policy.

A clear background check is required before a start date can be offered.

** Must receive a verified negative test result on a mandatory drug test before starting in this position