Adult and Teen Services Specialist

 Job Type: Part-time

Part-time position: Non-exempt position (25 hours per week) includes day, evening and weekend hours

Salary Range: $18.92 - $29.71 with a starting salary of $18.92

Objective: Provide patrons with reference services, reader’s advisory, programming and computer assistance and training in Adult & Teen Services.

Duties:

• Provides consistent, gracious and friendly service to internal and external customers.
• Understands and enforces District policies and procedures while safeguarding intellectual freedom and patron privacy.
• Perform all duties at all the Adult and Teen Services public desks, including the reference desk, media desk, computer commons desk and covering the young adult area.  
• Monitors the use of the library computer area. Diagnoses equipment and software related problems and performs preventative and routine maintenance with limited instruction.
• Assists patrons and fellow staff members in the use of online catalogs, online databases, online services, Internet, software, hardware and other equipment available for public use.
• Plans, prepares, and conducts Adult & Teen programs and classes. Participates in cross departmental programs. Hires performers with guidance from the Adult & Teen Services Management team and Programming Librarians, as needed.
• Creates bibliographies, flyers, blogs and other print or online library promotional materials, under guidance of the Adult & Teen Services management team.
• Assists in maintenance of adult & teen collections, as assigned.
• Assists with proctoring, study room and local history room reservations, as needed.
• Helps to implement the use of technology.
• Keeps work areas neat and orderly. Cleans computer hardware.
• Participates in library wide committees for special projects, strategic planning and new library initiatives. Serves as liaison for library in programming initiatives with external agencies.
• Research, order, inventory and maintain program supplies for the Adult & Teen Services Department.
• Prepares and submits required records, purchase requests and reports in keeping with the policies and procedures of the library. Collects daily statistics and prepares monthly departmental statistical reports.
• Serve as a notary public for the library.
• Keeps informed of current information and trends at the local library level.
• Participates in professional development activities relating to areas of responsibility.
• Performs other miscellaneous duties as assigned.

Education: Requires expertise acquired through completion of a LA/LTA certification in an Associate’s degree program, a two year Associate’s degree or a minimum of two years completed in a higher education program.

Experience: At least one year of related experience in a comparable business, school, organization, or library preferred.

Skills:

• Basic knowledge of productivity suites and integrated library systems.
• Basic knowledge of current technology trends, reference techniques and digital information retrieval.
• Ability to incorporate technology into programming and other public services. 
• Basic knowledge of Adult and/or Teen literature, popular materials and reference materials in a variety of formats.
• Ability to exercise reasonable and independent judgment and discretion. 
• Ability to manage and prioritize multiple tasks. 
• Ability to analyze and synthesize data to produce new or revised processes and procedures.
• Ability to effectively use a variety of tablets and similar devices. 
• Ability to adapt to change.

Communication:

• Communicates effectively in English, both orally and in writing.
• Speaking skills in other languages, particularly Spanish, is a plus.
• Ability to establish and maintain effective working relationships with staff and public.
• Ability to stay calm and effective in difficult situations. 
• Ability to empathize and relate to the needs of all patrons.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Physical requirements for this position include: good speaking, hearing and vision ability, ability to push carts of library materials weighing up to 100 pounds rarely, lifting materials weighing up to 50 pounds rarely and lifting materials up to 25 pounds occasionally.

Working Conditions:

Work is performed in a typical library environment. Part-time position. Requires some weekend and evening work.