Adult Engagement Assistant Manager

Pay

Hiring Range: $1,931.20 - $2,414.80 Biweekly

Pay Range: $1,931.20 - $2,896.80 Biweekly

Hours

• Normal workweek is 40 hours.
• Frequent evenings and weekends for community event involvement.

The Adult Engagement Assistant Manager will implement engaging and educational library events and cultivate community partnerships and outreach opportunities. Under the direct supervision of the Senior Manager of Community Services, and with an unwavering commitment to diversity, equity, and inclusion, the Adult Engagement Assistant Manager will:

1. Develop system-wide outreach and program strategies for adults.
2. Assess the needs of key audiences, partners, and neighborhoods for programming and outreach with special emphasis on diversity and inclusion.
3. Create programming and outreach standards and measures of success for adults. Provide system wide training to staff on successful programming and outreach measures.
4. Manage team staff. Hire, train, schedule, enforce library policies, resolve difficulties, recommend changes to employment status, establish performance standards and evaluate employee performance of department staff and volunteers.
5. Develop and implement special projects with established and new community partners.  Foster positive relationships in the community by collaborating with local organizations and maintaining connections with partners.
6. Plan, organize, and provide system-wide programming for adults. Prepare presentations and program materials. Present systemwide programming or attend programs for staff support.
7. Approve scheduled outreach and programming events in internal scheduling software.
8. Stay informed about events and outreach opportunities in the community. Identify and schedule opportunities for library outreach and programming in the community.
9. Attend community outreach events and meetings to promote the library.
10. Track and analyze programming and outreach attendance to report to the department manager.
11. Lead and/or participate in staff committees. Collaborate with public service staff to plan and develop programming and outreach.
12. Perform other duties as assigned.

• Excellent verbal and written communication skills, as well as strong organizational skills.
• Public service orientation and commitment to excellent and genuine customer service.
• Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards.
• Experience working with and proficiency with computers, including Internet, Microsoft Office, Google Suite, and Windows and Mac OS and communication technologies.
• Knowledge of library materials and services appropriate for a variety of patrons in relevant age group.
• Physical agility and strength to bend, reach, lift, and move up to 50lbs. and to stand for long periods of time.
• Reliable transportation.
• Friendly, outgoing, and comfortable with public speaking.
• Spanish language skills preferred.

Ability to:

• Plan, prioritize and delegate. Make decisions and work independently and interdependently.
• Accept and manage change. Maintain composure and overcome stress in any situation.
• Identify efficiencies and implement improvements in workflow.
• Display high standards of ethical conduct, honesty, and integrity. Lead by example.
• Understand, endorse, and communicate the St. Joseph County Public Library’s mission, vision, policies, and procedures in a courteous, friendly, and positive manner.
• Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.
• Problem solve in a professional manner.
• Form and maintain excellent working relationships with library staff at all levels, patrons and community organizations. Network and partner with appropriate community organizations.
• Manage confidential information appropriately.
• Work patiently and creatively with all patrons.
• Model excellent customer service. 
• Teach and instruct others on a variety of topics.
• Become proficient with current library technology.

• Medical, Dental, and Vision Health Plans
• Employer Sponsored Pension Plan (Fully Vested after 10 Years of Service)
• Public Employees' Retirement Fund and Hoosier S.T.A.R.T 457(b) Employee Funded Retirement Plans
• Flexible Spending Account (FSA)
• Employer Sponsored Life/AD&D and Long Term Disability Insurance
• Employee Assistance Program
• Tuition Reimbursement
• 208.4 Vacation Hours (26 days) annually
• 80 Sick Hours (10 days) annually 
• 10 Paid Holidays