Adult Protective Services Case Aide

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.

Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.

If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.

General Responsibilities:

1. Operates as a member of the Adult Protective Services Team providing supportive services to case workers including completing intakes, screening phone calls, identifying resources and providing referrals for clients.
2. Assists with case work and follow up activities to ensure activities are completed in accordance with Illinois Department on Aging timeframes.
3. Other duties as assigned within the guidelines of this position.

Essential Functions:

1. Completes Adult Protective Services intakes obtaining information relating to allegations of abuse, neglect and exploitation of older adults and adults with disabilities.
2. Screens department phone calls and provides phone coverage as needed to ensure client needs are addressed in a timely manner.
3. Creates and maintains community resource library for supportive services across service area.
4. Identifies appropriate resources to assist clients based on individual requests and needs.
5. Prepares and maintains accurate confidential case records and other supporting documentation.
6. Create client paperwork and resource packets to be used for client meetings.
7. Assists with Program Quality Improvement and some Administrative support functions, including reviewing files, filing, billing, covering for absence of receptionist.

Great Employer Provided Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
• Medical/Dental/Vision Health Insurances
• Flexible Spending Account
• Short-term Disability Insurance
• Long-Term Disability Insurance (employee paid optional)
• Life and AD&D Insurance
• 403B Retirement Plan with employer contributions
• Employee Assistance Program (EAP)

Requirements

1. Bachelor’s degree is required with preferences in areas of human services, social work, psychology, sociology or related field. All degrees must come from a regionally accredited educational institution which has U.S. Department of Education approval. 
2. Minimum of one (1) year of experience working with persons from diverse social backgrounds is preferred. 
3. Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams. 
4. Strong verbal and written communications skills. 
5. Strong organizational and time management skills. 
6. Passage of complete background clearance and any other required testing or clearances. 
7. Catholic Charities, Diocese of Joliet, has adopted and follows the Codes of Ethics established by Catholic Charities USA, the National Association of Social Workers and the American Psychological Association. As an employee of the Agency you are expected to support these codes to the extent doing so is consistent with and allowed by applicable law. 
8. A valid driver’s license, reliable means of transportation and proof of liability insurance is required.