Adult Services Programmer

Summary:

The Adult Programmer is responsible for planning and implementing quality adult programming and assisting patrons through a wide variety of library resources.

Qualifications:

High school diploma required; bachelor’s degree preferred. Two years of experience in a public service setting required; public library experience preferred. Valid Arkansas driver’s license.  Must obtain notary public commission within the first 90 days of employment and Passport Agent certification within the first 6 months.  Must be organized, friendly, self-motivated, and committed to providing excellent public library programs and services.

Required Knowledge, Skills and Abilities:

• Solid understanding of library policies and procedures.


• General knowledge of event planning best practices


• Excellent oral and written communication skills and interpersonal skills


• Excellent customer service skills


• Computer fluency and willingness to learn new technologies


• Knowledge of developmental, recreational, and educational needs of adults in the community.


• Ability to effectively plan, administer, and evaluate events and programs


• Ability to work a flexible schedule, including evenings and Saturdays


• Strong organizational skills, decision-making skills, and initiative.


• Ability to think creatively in the development of adult programming.


• Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds


• Must like working with people of all ages.


• Maintains professional relationships with co-workers and supervisor while utilizing excellent communication skills.

Responsibilities:

• Familiarizes self with library policies and adheres to them.


• Offers diverse active and passive adult programming to meet the wide-range of needs and interests for adult patrons.


• Responsible for special and recurring programs including planning, organizing, promotion, ordering supplies, setup, instruction, evaluation, and clean up.


• Continuously researches new program and event ideas to keep programming fresh and exciting.


• Plans and conducts outreach visits to adult community organizations.


• Monitors patron behavior and enforces library code of conduct.


• Answers telephones, provides notary services, and back up at circulation desk as needed.


• Assists patrons with technology, reader advisory and research.


• Troubleshoots problems and issues for patrons and public service staff.


• Staffs Ask Here/Help/Reference desk and answers phones.


• Provides reference assistance by answering a variety of questions including technology and computer help, reader’s advisory services, and general research.


• Special duties such as Homebound Deliveries, Outreach programming for adults of all abilities and/or interlibrary loan fulfillment could be assigned to this position.


• Serves as a Passport Agent as needed.


• Works as effective team member to further the shared goals of Adult Services Department and library.


• Coordinates with managers to schedule staff assistance for events when necessary.


• Other duties as assigned