Adult Services Supervisor

Description

POSITION: Adult Services Supervisor

CATEGORY: Supervisor I

DEPARTMENT: Adult Services

SUPERVISOR: Library Manager

SUPERVISES: 3 Adult Services Specialist IIs (2 full-time, 1 part-time)

LOCATION: Maring-Hunt Library (MH) @ 2005 S High St, Muncie, IN 47302

JOB TYPE: Full-time, exempt

SCHEDULE: 40 hours/week average expected

COMPENSATION: Min $42,640.00 annually

BENEFITS: Paid time off, telehealth services provided for staff and immediate family members, medical/dental/vision insurance offered, life insurance/long-term disability/accidental death coverage provided, Public Employees' Retirement Fund (PERF) contributions, 12 paid holidays, educational pay, professional development and skill-building opportunities, and more!

ABOUT MUNCIE PUBLIC LIBRARY (MPL)

Our mission is to provide accessible and innovative services responding to the reading, informational, educational, and enrichment needs of the community. Visit our website (www.munpl.org) to learn more about us!

We are an equal opportunity employer and committed to diversity. Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment, including for essential functions. We encourage interested individuals to apply even if not 100% of the position requirements are met. A criminal background check is required before employment.

For any questions regarding the hiring process, application, job description, benefits, etc., please contact MPL Human Resources by emailing [email protected] or by calling (765) 747-8228.

POSITION PURPOSE

To manage the Adult Services department in assigned branch including collections, programs, services, and staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform these functions satisfactorily with or without reasonable accommodations.

• Manage assigned department staff (hiring, scheduling, training, delegating, coaching, etc.)
• Plan, create, and implement programs and outreach activities for adults
• Promote and maintain collections; assist Library Manager with collection development
• Manage and develop information services for the community (reference, technology, user education, readers’ advisory, etc.)
• Primary building contact in absence of Library Manager

This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL. 

Requirements

EDUCATION AND/OR EXPERIENCE

Required:

• MLS or equivalent from an ALA-accredited program at an accredited university
• 3+ years of professional library work experience
• Obtain/maintain Indiana Librarian Certification 2 (LC2) or higher (obtain within 6 months of employment) (CLICK HERE to learn more)

Preferred:

• Supervisory experience
• Experience working with adults

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements below are representative of the knowledge, skills, and/or abilities required to perform each essential task satisfactorily with or without reasonable accommodations.

• Customer Service: Provide prompt, attentive, and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to help customers and coworkers.
• Teamwork: Cooperate and work well with co-workers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.
• Communication: Communicate ideas and thoughts clearly, accurately, and respectfully; listen to others and seek to understand other perspectives.
• Technical: Comfortable in using computers, appropriate software, and job-related equipment.
• Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas of responsibility; recommend changes to improve processes and customer service.
• Image: Portray a positive image of the Library; be a strong public ambassador and promote Library programs, materials and services.

(Revised May 2025)