Adventure Experience & Growth Manager

Position Overview:

You will lead and coordinate daily off-road rental operations in a growth-focused role, working closely

alongside the current GM. Learn all core functions of the business, develop leadership

capabilities, and gain the experience needed to advance into a senior management role over

time.

Key Responsibilities:

• Manage fleet operations: maintenance, turnaround, and repairs
• Support GM with staffing, scheduling, training, and performance
• Ensure vehicles are safe, clean, and ready for customers
• Maintain safety, quality, and service standards
• Develop and improve processes for efficiency and satisfaction
• Help maintain high standards for guest experience and service quality
• Support initiatives that improve customer satisfaction and repeat bookings
• Strong focus on customer experience, service quality, and brand reputation
• Resolve customer issues with professionalism
• Monitor financial metrics and assist with budgeting
• Foster a positive, accountable workplace culture
• Step in as acting GM when needed
• Grow social media and online presence
• Provide clear operational reports
• Recommend promotions and strategies to grow revenue

Qualifications:

• Proven leadership in operations or fleet management
• Mechanical knowledge and troubleshooting skills a plus
• Organized, solutions-focused, self-motivated
• Social media and digital marketing experience
• Excellent communication and customer service
• Valid driver’s license; off-road experience a plus
• Flexible schedule including weekends/holidays

Benefits:

• IRA with 3% company match
• Vision, Dental, and Health Insurance
• Flexible seasonal schedule
• Employee rental/service discounts
• Energetic work environment
• Competitive pay and advancement opportunities

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)