Aesthetician - Pinellas

Role and Responsibilities

Clinical and Administrative

• Perform professional consultations to assess patient skincare goals and develop individualized treatment plans aligned with provider care plans


• Perform aesthetic procedures, including but not limited to: SkinPen Microneedling, Hydrafacial, chemical peels, facials, dermaplaning, and extractions


• Demonstrate a thorough and evolving understanding of all products and services offered at Suncoast Skin Solutions


• Provide patient education on skincare, including product recommendations and adjustments to support treatment outcomes and reinforce provider-directed regimens


• Collaborate with providers to support continuity of care, including proactively identifying patients appropriate for aesthetic services (e.g., acne, pigmentation, aging concerns)


• Review daily schedules in advance to identify opportunities for aesthetic collaboration and service utilization


• Accurately document all patient interactions, treatments, and recommendations in the electronic medical record (EMR)


• Provide clear post-treatment instructions and home care guidance to support results and patient satisfaction


• Maintain treatment rooms and workspaces in compliance with OSHA and infection control standards


• Ensure all equipment is maintained and functioning according to manufacturer guidelines; escalate issues as needed


• Manage inventory of cosmetic and treatment products, including monitoring usage patterns and expiration dates

Patient Engagement & Retention

• Establish and maintain a consistent patient follow-up system to support retention, outcomes, and rebooking


• Conduct daily patient outreach (targeting approximately 5–10 patients per day) using approved communication tools, including:


• Post-treatment check-ins


• Re-engagement (“we miss you”) outreach


• Education and service reminders


• Develop and utilize standardized patient communication messaging to ensure consistency in tone, education, and brand alignment


• Track patient engagement and follow-up activity using designated systems (e.g., CRM or tracking tools)


• Identify and communicate trends in patient feedback, common objections, and gaps in service offerings


• Reinforce rebooking at the time of service and support long-term treatment planning for patients

Business Development & Growth

• Build and maintain a patient base through provider referrals, patient relationships, and consistent follow-up practices


• Identify and pursue local partnership opportunities (minimum expectation to evaluate and propose multiple local collaborations aligned with the patient demographic)


• Collaborate with local businesses and community partners to increase brand visibility and patient acquisition


• Actively cross-promote services in-clinic by identifying appropriate patients and coordinating with providers and team members


• Contribute to grassroots marketing efforts by providing insight into local trends, patient preferences, and growth opportunities


• Participate in and support cosmetic events, promotions, and marketing initiatives; take ownership of at least one initiative to drive engagement and growth


• Support the implementation and utilization of service menus, comfort menus, and in-office educational materials


• Participate in the development, alignment, and consistent execution of aesthetic treatment protocols across providers and locations


• Apply standardized service language, consultation approaches, and post-care guidance to ensure a consistent patient experience


• Provide ongoing feedback on service demand, including frequently requested treatments not currently offered


• Support evaluation and adoption of new services, including treatments appropriate for diverse skin types and conditions (e.g., darker skin types, rosacea, eye-area treatments)


• Complete required training and education to support new or expanded service offerings


• Promote and educate patients on retail products, addressing objections and recommending appropriate alternatives


• Track and communicate retail trends, including pricing objections, patient preferences, and product performance

Operational Support

• Cross-train in front and back office workflows to support clinic efficiency and patient experience


• Support implementation of workflows related to patient communication, service delivery, and follow-up processes


• Assist in maintaining consistency in operations across locations, including adherence to established systems and processes

Professional Expectations

• Demonstrates initiative, accountability, and ownership of both patient care and business outcomes


• Maintains focus and accuracy while performing detail-oriented and repetitive tasks


• Effectively manages time and prioritizes responsibilities in a fast-paced environment


• Adapts to change, including new services, protocols, and operational workflows


• Attends and actively participates in all required meetings, trainings, and continuing education

Communication

• Communicates clearly, professionally, and respectfully with patients and team members


• Adapts communication style to meet patient needs and comprehension levels


• Uses appropriate medical terminology and reinforces provider recommendations


• Demonstrates empathy, professionalism, and a patient-first approach


• Maintains consistent attendance, punctuality, and adherence to timekeeping procedures

Legal & Compliance

• Maintains patient confidentiality and ensures accurate, timely documentation


• Follows all guidelines for release of patient information


• Practices within scope of licensure, training, and competency


• Complies with all company policies and regulatory requirements, including OSHA and HIPAA

Core Competencies

• Strong attention to detail and organizational skills


• Proactive, solution-oriented mindset


• Ability to work independently and collaboratively


• Strong communication and interpersonal skills


• Accountability and follow-through on commitments


• Adaptability and ability to perform under pressure


• Positive attitude and openness to feedback

Physical Demands

• Prolonged standing, walking, and/or sitting


• Repetitive use of hands, wrists, and arms


• Frequent use of computers, phones, and medical equipment


• Ability to lift up to 25 lbs


• Occasional travel may be required

Qualifications and Education Requirements

• High school diploma required; Associate’s degree or higher preferred


• Active Florida aesthetician license


• 1–2 years of experience in a dermatology or plastic surgery setting preferred


• Experience with EMR systems and general computer proficiency