Make an Impact - Lead with Purpose - Drive Excellence!!
Flatrock Manor is seeking a dynamic and experienced Program Director to provide strategic leadership and operational oversight across multiple residential AFC homes. This role is ideal for a strong leader who thrives in a fast-paced environment, is passionate about person-centered care, and is committed to developing high-performing teams.
As a key liaison between executive leadership and management staff, the Program Director plays a critical role in ensuring operational excellence, regulatory compliance, and the delivery of high-quality care to the individuals we serve.
Role and Responsibilities:
Leadership & Communication
Serve as a direct liaison between Co-CEOs and the Upper Management Team
Lead regular management meetings to communicate expectations, updates, and initiatives
Foster a positive, collaborative culture across all levels of the organization
Operational Oversight
Oversee multiple residential care homes to ensure compliance and quality standards
Conduct weekly on-site visits to monitor performance and provide hands-on leadership
Maintain an active presence in homes to mentor Home Managers and staff
Performance Management
Evaluate leadership staff performance and implement improvement strategies
Conduct 6-month and annual evaluations
Provide ongoing coaching, mentorship, and accountability measures
Review and approve schedules and PTO requests
Strategic and Project Leadership
Manage key organizational projects and ensure timely execution
Report progress, risks, and outcomes to executive leadership
Allocate resources effectively to support operational goals
Staff Development and Engagement
Support recruitment and selection of leadership staff
Mentor and develop management team members
Participate in leadership events, trainings, and professional development
What we're looking for:
Background working with individuals with behavioral health needs
5+ years leadership experience in residential or behavioral health services
Experience with staff development, performance management, and multi-site oversight
Ability to travel between residential homes and office locations
Flexibility to work evenings, weekends, and holidays as needed
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