Affordable Housing Property Manager - Holiday, Lincoln Court, Harrison

Location: Seattle, WA

Compensation: $30 to $32 per hour DOE
Benefits: Medical, dental and vision insurance is free for employee only coverage

Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we’re fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, with nearly 40 apartment buildings – over 1, 500 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards. 

Job Summary

Community Roots Housing is looking for an experienced property manager to manage multiple apartment buildings within our extensive portfolio. The Property Manager is generally responsible for managing up to 3 buildings and 78 apartment units serving individuals and families whose incomes qualify for Section 8 units or that qualify under affordable housing regulations. The job responsibilities include leasing, income certifications, maintenance, rent collection, tenant relations, and rules enforcement. 

Duties and Responsibilities:

Financial Management and Accounting:

• Collect and process all payments.
• Process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations.
• Resolve subsidy account discrepancies.
• Assist Portfolio Manager with preparation of annual budget.
• Adhere to the budget.
• Monitor building inventory and make necessary purchases.

Tenant Relations and Management: 

• Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA.
• Maintain all tenant files per company standards.
• Provide professional customer service standards at all times.
• Resolve all tenant complaints in a timely and professional manner.
• Ensure adequate coverage of the premises through coordination with onsite staff, Portfolio Manager and the CRH office.         
• Enforce rules and lease provision. Follow up with appropriate disciplinary actions for rules violations.
• Complete annual and interim certifications within HUD timelines.

Property Maintenance and Repair: 

• Manage the unit turn process to reduce vacancy loss.
• Ensure all interior and exterior common areas are clean, the grounds are maintained, and all repairs and maintenance are completed.
• Implement preventative maintenance program as outlined for building.
• Coordinate, maintenance, inspections and vendor services as needed.

Leasing: 

• Provide tours to prospective applicants, process leasing applications and complete related paperwork.
• Maintain HUD wait list or interest list in accordance with program requirements.
• Sign and maintain all lease related documents with new residents.

Other: 

• Assume responsibility for maintaining the security of the site.
• Effectively manage staff.
• Communicate regularly with the Portfolio Manager regarding general operations of the property, perceived problems or issues, and suggestions for improvements.
• Participate in community activities relevant to the building and to CRH’s mission.

Minimum Qualifications:

• High school diploma or GED.
• One-year affordable property management experience.
• Ability to speak, read and write in standard business English.
• Intermediate skill with Microsoft Office applications (Word, Excel and Outlook).
• Ability to problem solve independently.
• Demonstrated ability to meet deadlines.
• Knowledge of and experience working with a diverse population
• The ability to walk stairs, climb ladders, and operate common cleaning tools.
• Ability to follow instructions accurately and work with minimal supervision.
• Ability to organize time efficiently, prioritize and perform tasks independently. 

Preferred Qualifications:

• Tax credit, HUD Project Based Section 8, and other forms of affordable housing experience.
• 2 years Residential property management experience.
• Experience with property management software (One Site RealPage).

Supervisory Responsibility:

None