About the Role:
Join In and Out Tire Pros as an Aftermarket Automotive Service Advisor, where you'll be the key link between our customers and their automotive needs. In this role, you'll provide exceptional service and expert advice, ensuring our clients drive away satisfied and safe.
Responsibilities:
- Engage with customers to understand their automotive service needs and provide tailored solutions.
- Advise on tire selection, maintenance, and aftermarket services to enhance vehicle performance.
- Schedule appointments and manage service workflow for optimal efficiency.
- Conduct thorough inspections and assessments to identify potential issues and recommend repairs.
- Maintain accurate records of customer interactions, services performed, and follow-up actions.
- Collaborate with technicians to ensure timely service delivery and customer satisfaction.
- Stay updated on industry trends and product knowledge to provide informed recommendations.
- Deliver exceptional customer service and build lasting relationships with clients.
Requirements:
- Proven experience as an automotive service advisor or in a similar role.
- Strong knowledge of aftermarket automotive parts and services.
- Excellent communication and interpersonal skills to engage customers effectively.
- Ability to multitask and thrive in a fast-paced environment.
- High school diploma or equivalent; automotive certifications are a plus.
- Detail-oriented with strong organizational skills.
- Positive attitude and a passion for delivering outstanding customer service.
- Valid driver's license and a clean driving record.
About Us:
In and Out Tire Pros has been serving the Millsboro, DE community for over a decade, providing top-notch automotive services and quality tires. Our customers love us for our honest advice and commitment to their safety, while our employees appreciate a supportive and dynamic work environment that fosters growth and teamwork.
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.