Aftermarket Operations Manager

This role reports directly to the Director, Aftermarket Operations FMC and is responsible for all aspects of the aftermarket repair station including resource management, training, FAA compliance, work scheduling, and process standardization. The role will drive the implementation of continuous improvement projects to improve key operational metrics and develop a high performance culture. Obtain results by collaborating with other functions, including Quality, Engineering, and Customer Service. Improve efficiency of repair station production processes, such as confirmation testing, tear down, assembly, and final testing. Responsible for the quality and productivity of the Repair Station. Develop and implement strategies to enhance the Continuous Improvement culture. Strategically work with and interact with Upper and Divisional Aftermarket Business Managers. Increase employee engagement and focus on accountability to create a high-performing culture. Improve the velocity of material moving through the Repair Station. Conduct product audits to verify compliance with Component Maintenance Manuals and other work instructions, which are essential for maintaining FAA and Customer approval. Participate in interviews for both hourly and salaried positions. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Lead, manage, and develop both salaried and hourly staff. Maintain a working knowledge of product-support related data, including repair manuals, parts lists, service bulletins, and price catalogs, to provide customer support and identify business opportunities. Be responsible for key measures: Safety, Quality, Sales, On-Time Delivery, Productivity, First Pass Yield, and 5-S, including additional sub metrics related to these areas. Bachelor's degree from an accredited institution Minimum of 5 years of experience in Operations/Manufacturing supervision or management Experience in a manufacturing environment requiring compliance with Federal Aviation Administration regulations for a Repair Station Prior experience leading an hourly workforce in a union environment is preferred Strong ethics and values; ability to influence others' decision making Ability to lead change in a team environment