Agency Account Manager (IA, NE, MO, OK, KS)

American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.), provider of support and crop insurance services to Farm Bureau insurance companies, is looking for an Agency Account Manager. The territory for this position will primarily be Iowa, Nebraska, Missouri, Oklahoma and Kansas.  This position requires regular regional travel to visit client sites and occasional national travel to industry meetings and conferences. Travel may be up to 50% (at times it might be more based on business needs) if you reside in the region and will be greater if you reside outside of the region. 

As a member of our Training and Marketing team, you will partner with AFBIS teams, AmericanAg®, Farm Bureau® insurance companies, agencies, and their agents in crop insurance sales, marketing, training, and education. This is a key role in developing long term relationships and is an important point of contact to ensure business growth, retention, and client satisfaction in assigned territories.

If you are sales and service minded, with a strong background in crop insurance sales, training, underwriting or agency management, this might be a great opportunity for you. This role offers opportunities for growth and professional development.

The Agency Account Manager will be responsible for:

• Leading agent training and education (in person and virtual) of federal crop, hail, and private product insurance


• Assisting in resolving problems and proactively providing value added services to accounts


• Developing and implementing account service plans highlighting deliverables, issues, and technical needs and managing day-to-day agency customer service needs


• Leading client onboarding efforts


• Coaching agents in preparing and executing growth plans


• Gathering, analyzing, and providing industry information for the benefit of the agency


• Demonstrating an understanding of crop insurance and how it ties to agricultural and farming


• Attending and presenting at agent farmer meetings


• Assisting in the design/re-design of clients’ crop insurance agency


• Acting as an ambassador for AFBIS with our clients

What you will bring to this position:

• Bachelor's degree or equivalent


• 5+ years’ experience in crop insurance sales, training, underwriting, or agency management


• Experience coaching and developing agents is a plus


• Knowledge of agriculture and farm management


• Strong Leadership, decision-making, and analytical skills


• Strong organizational and planning skills with the ability to effectively communicate verbally and in writing


• Ability to work independently


• Able to use Microsoft Office tools


• Must possess a valid driver license with an acceptable driving record

The expected starting salary range for this position is between $ 90,000 and $130,000.  Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

We do not sponsor employment visas and are unable to take over an employment visa from another employer. Applicants must be authorized to work in the U.S. for ANY employer without the need for employment visa sponsorship.

AFBS offers a competitive benefits package that includes medical, dental, vision, life, and disability insurance; company funded cash balance pension and a 401(k) retirement plan; Flexible Spending and Health Savings Accounts; paid holidays, vacation, and sick time; Employee Assistance Program; and other benefits.