Agency Compliance & Operations Specialist

Join Our Sales & Marketing Team as an Agency Compliance & Operations Specialist 

Are you detail-oriented, tech-savvy, and passionate about keeping things running smoothly? We’re looking for an Agency Compliance & Operations Specialist to balance compliance, efficiency, and collaboration in a fast-paced environment. In this role, you’ll support agent licensing, compliance, and records management, work with key systems, and partner with teams across the company to make a real impact. As a member of the Sales & Marketing team, you will also work closely with agents and provide support for operational changes in their businesses. 

Core Responsibilities Include:
1.    Ensuring compliance with state and federal regulations for agent licensing and appointments.
2.    Supporting the onboarding, maintenance, and termination of agents and agencies.
3.    Enhancing processes and systems such as Salesforce, Guidewire, and AgentSync for greater efficiency.
4.    Validating data accuracy, managing reporting through Tableau and Cognos, and supporting automation initiatives.
5.    Building positive relationships with agents, peers, and vendors to strengthen operational partnerships.
 

Key Qualifications:
1.    Six years of insurance industry experience, college degree, or a combination of both.
2.    Preferred experience with Salesforce, Guidewire, and Microsoft Office (Excel preferred).
3.    Strong problem-solving, communication, and organizational skills.
4.    Ability to adapt quickly, manage competing priorities, and collaborate effectively across teams.

A full job description will be presented upon selection for an interview.

Germania Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic.