Agent

Position Summary

Monitors surveillance equipment to protect the assets and interests of Chinook Winds Casino Resort (CWCR) and ensure compliance with all regulatory standards as well as applicable, local, state, Tribal and federal laws.

Essential Functions

• Must maintain confidentiality over all Casino, Surveillance Department, Siletz Tribal Gaming Commission, and Tribal matters. 
• Develops and maintains working knowledge of all relevant regulatory standards.
• Responsible for collection and distribution of sensitive information. 
• Identifies and reports regulatory, procedural and safety issues as well as issues pertaining to local and federal law.
• Monitors casino areas and operations to ensure assets and interests are protected.
• Assists in investigations, audits, and reviews.
• Prepares reports, records, and logs.
• Identifies equipment malfunctions and makes repairs and/or notifications.  
• Other duties and tasks as assigned.

Position Qualifications

WORKERS IN THIS POSITION MUST BE 21 OR OLDER

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally and in writing.  

Organized- Possessing the trait of being organized for following a systematic method of performing a task.

Time Management- Ability to utilize the available time to organize and complete work within given deadlines.

Accuracy- Ability to perform work accurately and thoroughly. 

Analytical Skills- Ability to use thinking and reasoning to solve a problem.

Mathematical Skills – Ability to understand/calculate basic to advance math calculations

Education

High School Diploma.

Experience

One year of experience in Gaming, Loss Prevention, and Law Enforcement or equivalent field required.

Computer Skills

Microsoft Office intermediate level in Microsoft Word, Excel, and Outlook.

Certificates & Licenses

Ability to obtain Siletz Tribal Gaming License.

Other Requirements

Must be available to work any shift on a rotating schedule.

Opportunities for employment in other departments may be restricted for up to one year.

Prohibited from gambling or entering any contests or promotions at (CWCR).

Continue training on an ongoing basis.

Physical Demands

• Stand Occasionally
• Walk Occasionally
• Sit Constantly
• Handling/Fingering Constantly
• Reach Outward Constantly
• Reach Above Shoulder Occasionally
• Climb Occasionally
• Crawl Occasionally
• Squat or Kneel Occasionally
• Bend Occasionally

Lift/Carry

• 10 lbs or less Occasionally
• 11-20 lbs Occasionally
• 21-50 lbs Occasionally
• 51-100 lbs Not Applicable
• Over 100 lbs Not Applicable

Push/Pull

• 12 lbs or less Occasionally
• 13-25 lbs Occasionally
• 26-40 lbs Occasionally
• 41-100 lbs Not Applicable

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Touch

Work Environment

Work will take place in a busy office environment with multiple distractions. The noise level is usually moderate to loud. The environment is subject to smoke and the associated effects. 

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.