AI Automation Specialist

AI Automation Specialist

Full-Time, based in Los Angeles, near downtown L.A., M-F in-office

This is a builder-doer role. You'll come in, learn how our teams actually work, and deliver AI tools and automations that make their day-to-day faster, better, and measurably more productive. You'll be the person who turns leadership's AI vision into something teams can touch, use, and benefit from every day.

What You'll Do

• Audit workflows across departments to identify high-impact AI and automation opportunities

• Design, build, and deploy AI agents that integrate into existing team workflows

• Set up, configure, and test AI tools (Copilot, Claude, Oracle AI Agents, n8n, Make, Power Automate)

• Write prompts, build AI workflows, and QA outputs before rolling tools out to end users

• Run AI pilot projects end-to-end: scoping, timelines, vendor coordination, testing, and results tracking

• Partner with department leads to define success metrics before building and validate results after

• Create training materials, run hands-on sessions, and support employees through adoption

• Document builds for maintainability and create a reusable playbook of templates and best practices

• Monitor AI agent performance, token usage, and flag governance or compliance issues

• Research new AI vendors, agent frameworks, and tools; coordinate demos and POCs

• Build "Before & After" showcases that quantify impact (e.g., "2 hours → 20 min")

• Coordinate department-specific "AI Office Hours" and run hands-on training sessions to increase adoption

Required Qualifications

• 3-6 years in business analysis, operations, project management, or process improvement

• 1+ years hands-on experience building AI agents, automations, or workflows in a professional setting

• Familiarity with agent frameworks and automation platforms (n8n, Make, Zapier, LangChain, Power Automate, or similar)

• Strong process analysis and project management skills

• Data-literate: comfortable with spreadsheets, CRM exports, and basic data quality checks

• Excellent documentation and communication skills

• Cross-functional experience with Sales, Marketing, E-commerce, or Operations teams

• Self-starter comfortable with ambiguity

• Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)

Nice to Have

• Experience with prompt engineering or building custom AI agents

• Familiarity with Claude, GPT, Gemini, or Copilot APIs

• Background in change management, training development, or user adoption

• Understanding of AI concepts: LLMs, RAG, agentic AI, tokens, governance

• Experience extracting, cleaning, or reporting on data from ERP systems to support AI pilots or automation projects.

• Experience with data visualization tools (Tableau, Power BI, Looker) or platforms like Airtable and Notion

• Certifications in PM (PMP, Scrum), AI fundamentals, or Lean/Six Sigma

• Hands-on ERP experience (Oracle Fusion, SAP, NetSuite) and understanding of order-to-cash, procure-to-pay, or record-to-report processes

• Background in retail, wholesale, or consumer goods